Recent Posts

How Water Damages Hardwood Floors in Nampa

1/19/2022 (Permalink)

Drying Saturated Waterproofed Floors in Your Home

Hardwood floors present aesthetic appeal to your home, but it can also be susceptible to saturation and the absorption of water loss effects when they occur. From burst pipes to overflowing toilet reservoirs, these loss incidents can happen with no warning and leave you contending with several inches of standing water in the affected areas. With many homeowners choosing waterproof wood flooring materials for areas like their bathroom, they unknowingly assume that the material is impervious to penetration from standing water and exposure.

While these waterproofed materials installed in your home might get designed to resist moisture and direct penetration better than other options, without effective water removal from trained professionals, your home is still susceptible to widespread water damage. Our SERVPRO professionals have highly effective extraction equipment that can remove standing water fast from the affected areas of your home.

Waterproof plank flooring does have a specific density, composition, and an added coating to prevent direct penetration from standing water. However, areas like the tongue and groove where these planks seam together present penetration points and vulnerabilities for the standing water to bleed through over a brief exposure. As the planks become exposed to this moisture, they can begin to distort and swell, allowing moisture to penetrate even further to impact the subflooring.

Our SERVPRO professionals arrive with powerful extraction equipment for the bathroom such as portable sump pumps and wet-vacs with extraction wands. Once the excess gets removed, our team can utilize thermal imagery to gain perspective on moisture penetration and damage to the flooring and other structural elements surrounding the affected area. We can set up our high-efficiency drying equipment to begin removing this moisture content from exposed materials to preserve both the flooring and construction elements like your drywall, vanity, and cabinetry.

While waterproof flooring in water-prone rooms of your home is a wise investment, they are not entirely able to prevent moisture exposure and damage without prompt action from trained professionals like our SERVPRO team.

Soot, Smoke, and Fire Damage Restoration Services

1/19/2022 (Permalink)

Correct Removal of Fire and Soot Related Stains Is a SERVPRO Area of Expertise

Fire is an essential part of the lives of residents. It is necessary for cooking, heating, and even burning certain substances. However, when it goes out of control, the results can be very destructive to your property. Soot and smoke particles from the fire can land and stick to different surfaces in the structure. Restoration involves getting rid of these residues. The process requires a professional who understands the behavior of smoke during a fire and knows where to locate the heaviest deposits when inspecting the damage.

If your home sustains soot and smoke damage, you can rely on SERVPRO to restore your property. Our technicians are highly trained, experienced and can respond quickly to your fire damage emergency. As usual, we are dedicated to bringing back your contents to preloss conditions, "Like it never even happened."

Smoke and Soot Damage

Soot residues come in different forms - some are easier to clean while others tend to be stubborn. SERVPRO fire damage technicians are trained to deal with various types of soot, namely protein smoke residues, wet smoke residues, fuel oil smoke residues, and dry smoke residues. Factors that determine whether the smoke residue is wet or dry include:

  • The type of substance or material burning
  • The level of oxygen present
  • The rate of combustion

These types of combustion byproducts require different cleaning methods. We use mild cleaning procedures for dry smoke because it does not cause embedded stains and has relatively fewer pungent odors. Natural materials often produce dry smoke when they sustain fire damage. Getting rid of wet smoke residues is more difficult because it is packed with aerosols such as solvents, varnishes, and other components. You can expect wet smoke if any synthetic materials are burning in the structure.

Ignoring smoke damage can lead to permanent consequences. Furniture, carpeting, and personal items with severe soot and fire damage could become irreparable. The soot can irreversibly discolor porous materials within minutes. After a few hours, it can rust or corrode metallic furniture and even damage your flooring. In the end, this can cause greater cleanup and replacement costs.

Mold Growth

1/18/2022 (Permalink)

How to recover from mold growth.

Moisture and high humidity can attract mold spores into your Treasure Valley home, where they can grow across a variety of surfaces. While mold commonly grows on building surfaces like drywall and carpeting, it can also affect your belongings such as clothing and furniture. Mold cleaning can be difficult; however, before you throw items away, you may want to learn about which could be saved by different types of professional cleaning processes used by SERVPRO of Boise/Meridian and which cannot. 

1. Throw Away Porous Items 

Most porous surfaces can absorb water and encourage further mold growth. As such, some items like mattresses, thick rugs and stuffed toys that already show signs of mold damage are usually not salvageable. If your child has a favorite stuffed toy that you want to attempt to save, ask our SERVPRO remediation technicians if they have any mold cleaning processes that may help. You may want to remember, however, that porous items affected by black mold are usually considered unsalvageable because this type of fungus is particularly hard to eradicate. 

2. Freeze Documents and Books 

If you have important documents and books that developed mold, place them in sealable plastic bags and store them in your freezer. Freezing these items can inhibit further mold growth and protect them until they can be inspected by our SERVPRO expert mold remediation and restoration technicians This can salvage items like original birth certificates, wedding albums, and baby books. 

3. Set Aside Moldy Clothing 

If you have favorite items of clothing that have been affected by mold, ask our remediation technicians about what type of options you have for salvaging them. Wet, dry and immersion cleaning may all be possible, especially for leather jackets and shoes. SERVPRO of Boise/Meridian uses an Esporta Machine, which cleans soft contents by removing tough odors, dirt, and molds in a way that even commercial-grade units cannot. 

Mold can have a devastating effect on your home’s contents. However, professional mold cleaning processes may be able to salvage your treasured possessions, even if you believe they are beyond repair.  

Let us try to help you with this problem, call SERVPRO of Boise at 208-375-0300.

When Storms or Floods Hit Boise, SERVPRO is Ready!

1/18/2022 (Permalink)

SERVPRO of Boise specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Boise has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring, and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Resources to Handle Floods and Storms

When storms hit Boise, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 208-375-0300

Storm Damage Preparedness

1/18/2022 (Permalink)

Our team of experts will be there soon, but your health and safety are our main priorities. While you wait for help to arrive, follow these tips to keep you protected while facilitating a more rapid recovery:

Communications

  • Discuss preparedness with your family
  • Identify an out-of-state contact in case you are separated. Long-distance calls may work when local calls do not
  • Teach children how and when to call 911 post emergency contact numbers near phones in your home
  • Teach children how to use a cell phone

Evacuation

  • Determine two escape routes from each room in your home
  • Pick three places to meet - One right outside your home in case of a sudden emergency, pick a location in your neighborhood if your property isn't safe and a regional meeting place if you can't return home

MAKE A PLAN

Water

  • Water will keep you alive. If you have enough water, you can live on half of your normal food intake. Make sure to store at least one gallon of water per person per day and store enough water to last two weeks. 
  • People in hot environments, children, people who are ill and nursing mothers should store more.
  • Rotate your water supply every six months
  • Other sources of water in your home: water heater, ice cubes, pipes and toilet tank (not the bowl)

Food

Unlike water, food can be rationed. Store at least a three to five day supply of non-perishable food in a dry place where the temperature is not above 70 degrees. 

Select foods that require little or no preparation, water or refrigeration. Select foods that are high in calories, nutritious, compact and lightweight. Choose foods your family will eat.

Pets

Pets are an important member of your family. Plan for them as well. Remember that emergency shelters typically do not allow animals. Only service animals are allowed in shelters.

But you should know safe places to keep your pets if you have to evacuate with them. Where are hotels and motels outside of your area that accept pets? What friends or family members could keep them for you? Which boarding facilities, veterinarians or shelters could be used?

Utilities

Your water heater can be a critical source of water in an emergency, but only if it’s still standing. Go to your home improvement store of choice and buy the metal straps to secure the water heater to nearby studs.

A falling water heater can break gas lines and water lines or spill your water.

Gas

If you have natural gas coming into your home, it’s easy to turn off, but not so much for turning it back on. Only qualified people should turn gas back on.

When you should shut off your gas meter:

  • You smell natural gas
  • You hear gas leaking
  • There is a fire (unless shutting off the gas would jeopardize your safety)
  • If you need to shut off the gas, use a wrench to turn the valve a quarter turn in either direction
  • Take some time to become familiar with which utilities enter your home and where they can be shut off. As you practice emergency plans, locate and map the gas, water and electricity mains. During family drills, go through the movements, but do not practice shutting off gas lines.

If you are facing the aftermath of a storm or natural disaster, call us at (208) 375-0300!

SERVPRO and the equipment we use!

1/18/2022 (Permalink)

SERVPRO of Boise has the technology to get the job done!  
The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Boise professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

For more information on the services we provide at SERVPRO of Boise, call us at 208-375-0300.

Mold – Understanding What It Is & How It Can Affect Your Boise/Meridian Home

12/30/2021 (Permalink)

While mold occurs naturally in our environment, there are certain situations where mold can be
harmful to an affected property. In addition, excessive amounts of mold, certain types of mold
and exposure to molds have the potential to present health concerns to some people. And yet,
some types of molds are beneficial and a necessary part of our environment.
Water intrusion into a residential or commercial property is most often the cause of excessive
mold growth. If ideal conditions are present, mold is a fungus and can germinate and grow
within 24-48 hours. Mold spores begin colonize in 3-12 days and can become visible in 14-21
days. Mold typically grows on organic materials such as wood products, ceiling tiles, drywall,
fabric, insulation, cardboard and carpet. Eventually, mold will destroy the organic material it grows on.
FEMA has issued guidelines that suggest a property owner can remedy mold growth that affects an area of 25 square feet or less. Larger areas of 25 square feet or greater affected with mold should be handled by a mold remediation professional that is highly trained, such as SERVPRO of Boise.

Mold Prevention Tips

12/30/2021 (Permalink)

Mold will grow where there is moisture, such as around leaks in roofs, windows, or pipes, or where there has been a flood. Mold grows on paper, cardboard, ceiling tiles, and wood. Mold can also grow in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery. Here is a partial list of tips to help protect your Boise/Meridian home or business:

  • When water leaks or spills occur indoors - ACT QUICKLY. If wet or damp materials or areas are dried 24-48 hours after a leak or spill happens, in most cases mold will not grow. 
  • Clean and repair roof gutters regularly. 
  • Make sure the ground slopes away from the building foundation, so that water does not enter or collect around the foundation. 
  • Keep air conditioning drip pans clean and the drain lines unobstructed and flowing properly. Keep indoor humidity low. If possible, keep indoor humidity below 60 percent (ideally between 30 and 50 percent) relative humidity. Relative humidity can be measured with a moisture or humidity meter, a small, inexpensive instrument available at many hardware stores. 
  • If you see condensation or moisture collecting on windows, walls or pipes - ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity. 

Actions that will help to reduce humidity:  

  • Vent appliances that produce moisture, such as clothes dryers, stoves, and kerosene heaters to the outside where possible. (Combustion appliances such as stoves and kerosene heaters produce water vapor and will increase the humidity unless vented to the outside.) 
  • Use air conditioners and/or de-humidifiers when needed. 
  • Run the bathroom fan or open the window when showering. Use exhaust fans or open windows whenever cooking, running the dishwasher or dishwashing, etc.

Actions that will help prevent condensation: 

  • Reduce the humidity
  • Increase ventilation or air movement by opening doors and/or windows, when practical. Use fans as needed. 
  • Cover cold surfaces, such as cold-water pipes, with insulation. 
  • Increase air temperature.

Call SERVPRO of Boise/Meridian and have one of our professionally trained staff members inspect and recommend the next steps. 208-375-0300

What To Expect With Fire Damage Restoration

12/30/2021 (Permalink)

When fire hits your home, you may be in the market for a professional fire restoration team such as SERVPRO of Boise. You may also be wondering what exactly our professionals can do to get your home back to pre-fire condition. Keep reading to learn about a few things you may be able to expect during this process:

Services That May Be Included

When choosing a fire restoration team there may be several related services offered as well.

  • Damage cleaning, including debris and water damage, clean up
  • Removal of soot and smoke damage
  • Personal item restoration
  • Structural repairs
  • Smoke odor removal
  • Board up and tarping services

Steps in the Process

There are several steps you can expect to see in the fire restoration process. In most cases, it will start out with a damage assessment by our trained professionals so that repairs can be conducted in the best order. Boarding and tarping up damaged areas to protect against further damage may follow. The damaged materials will then be removed and the area will then be dried of all water if needed, and smoke and soot removal will begin. After this, cleaning and repairs can start, and will continue until the restoration is complete.

The End Result

While it might take some time depending on the damage severity, you can rest assured that your home can be restored to its pre-fire condition. Even unpleasant smoke orders can be removed. In most cases, a restoration team can conduct the repairs without causing to many complications to your everyday life.

Knowing what to expect when it comes to fire restoration in the home may help you be better prepared for the process. Many services may offer cleanup and board-up options, as well as the ability to clean personal items and the structure. The process itself may involve inspections, damage removal, and finally, any repairs needed. Trust our dedicated fire team to help you with some time, your home can be restored back to “Like it never even happened.”

Water Damage Prevention Tips for your Boise home

12/30/2021 (Permalink)

The old adage ‘an ounce of prevention is worth a pound of cure certainly applies to water damage prevention at residential properties. The cost of water damage and the disruption it causes can be significant. In most cases, the result of the water damage is covered by insurance, but in some instances, maintenance-related water damage may not be covered.

Here are a few tips to be proactive in preventing water damages issues:

  1. Inspect appliance hoses and faucets at least annually. This would include checking water supply lines to the dishwasher, refrigerator ice maker, washing machine, water heater and bathroom and kitchen plumbing fixtures. Replace supply line hoses every 5-7 years.
  2. Inspect showers and tubs regularly to ensure the caulking and seals are watertight and reseal if necessary.
  3. Turn off the water to the washing machine and dishwasher when not at home. During extended absences from home, shut off the main water supply to the home.
  4. Know where the main water supply shutoff valve is located so if a water leak happens, the resulting damage can be minimized by quickly shutting off the main water supply.
  5. Consider installing water sensors or a water leak monitoring and shutoff system at your home.
  6. Caulk and seal windows and doors to prevent water from entering the home.
  7. Inspect your roof, gutters, and downspouts to identify any issues that would route water into your home.
  8. Check sprinklers and irrigation systems to ensure they are not spraying water against the foundation walls and puddling near the home. Remove hoses during the winter and drain outside faucets to protect against frozen pipes.
  9. Store off-season and personal belongings in waterproof bins or totes especially when near plumbing.
  10. Store personal belongings off of the floor in basements.


In addition to these preventative measures, review your insurance policy with your insurance consultant to determine if you have the right coverage against water damage. However, if a water damage issue occurs, it is highly recommended you use the services of a professional water damage restoration company like SERVPRO of Boise our experience and methodology can save you money and minimize the areas of your home that are affected and in need or repair.