Recent Commercial Posts

Commercial Fire Damage Restoration

7/16/2018 (Permalink)

Commercial Commercial Fire Damage Restoration Once the fire department has doused all of the flames, be sure to call a fire remediation expert like SERVPRO.

When a fire strikes your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take in the face of a Treasure Valley commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle a Treasure Valley commercial fire successfully and speedily, implement the following four tips:


1. Contact A Fire Remediation Expert. 
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.


2. Assemble Your Records. 
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.


3. Call The Insurance Company Immediately. 
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.


4. Get Permission To Reenter The Building. 
Always ask the fire department or another local authority whether you can reenter your building. In some cases, Treasure Valley fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.


Call SERVPRO For Fast, Friendly Fire Remediation Services 
If your business caught on fire, don't worry. Instead, call the professionals at SERVPRO of Boise and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process. Choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition, so call us now at (208) 375-0300 to attain your free estimate.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Boise is strategically located to respond quickly to your commercial fire emergency event. When commercial fire damage occurs we have the resources and personnel to help. Call us today! (208) 375-0300

SERVPRO Emergency READY Profile

7/9/2018 (Permalink)

Commercial SERVPRO Emergency READY Profile Emergency READY Profile

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Boise has worked with many businesses in the area to ensure they are prepared for any emergency. 

Between 2004-2008 16,360 fires happened in retail stores and other mercantile properties such as grocery stores beauty and barbershops.

Those fires caused $648 million in property damage. Fire damage is worse after normal business hours. Fires that started between 9PM-5AM caused $75,000 dollars in damage. Fires that started between 5AM-9AM caused $24,000 dollars in fire damage.

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan

  • Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  • Identify and label utility shut-off locations.
  • Identify local utility contact information.
  • Identify local emergency contact information such as fire, police, and hospital contacts.
  • Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile. 208-375-0300

Contractor Relations

3/29/2018 (Permalink)

Commercial Contractor Relations This photo shows flooring and drywall removed, prior to reconstruction

By: Eric Knepprath

Not long-ago contractors survived on referrals from insurance agents and claims adjusters to build their business. Smart contractors built strong relationships with agents and adjusters and maintained a level of trust with them that would keep those referrals coming in. The main things that would drive and protect these relationships were being prompt, fair and honest estimating, communication, and providing great customer service. The industry has changed dramatically over the past 20 years and for several reasons direct referrals have become a thing of the past. Because of this shift in the industry, if you are not a national name or a vendor for every third-party administrator out there, it's getting more difficult to find a consistent workflow than ever before. 

Because of the way the national contracts work, contractors end up working with independent claims adjusters or staff adjusters that are not always local. All communication is done by email and phone and the contractor is relied upon to provide accurate information to the carrier so they can settle the claim. At SERVPRO of Boise we believe those practices that kept our referrals coming in the past are ore important than ever before. If the insurance company is going to rely on us to provide them the information they need to help our customer, we have a much larger obligation in this process than before. We have to be quick, accurate, and thorough so that customer and adjuster have the information they need to keep the process moving forward. Understanding that our clients didn't plan for this project and doing everything we can to make it a smooth process for all parties is what sets us apart from the competition. 

SERVPRO of Boise is an IICRC Certified Firm

3/26/2018 (Permalink)

Commercial SERVPRO of Boise is an IICRC Certified Firm Institute of Inspection Cleaning and Restoration Certification

SERVPRO of Boise is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Boise

SERVPRO of Boise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why your Business wants an IICRC Certified Restoration Company

3/19/2018 (Permalink)

Commercial Why your Business wants an IICRC Certified Restoration Company The IICRC is a certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries

When Boise water damage impacts your commercial property, you want professionals to help get you back in business. SERVPRO of Boise works closely with insurance companies to get you back up and running in a quick manner.  As business leaders know, contacting a professional water damage restoration company is typically the first step to restoring your property. However, many individuals do not know how to select the most exceptional, ethical company. If this is the case for you, it's important to know that hiring an IICRC-certified company will prove advantageous. Learn more about why this is the case by reviewing this short outline: 

  • What Is The IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a professional certification organization within the restoration, cleaning, and inspection industries.

  • How Do Companies Obtain Certification?

To obtain IICRC certification, water remediation companies have to conform to specific criteria. Some of the criteria include:

  1. Provide consumers with accurate data
  2. Conduct business processes with integrity and honesty
  3. Ensure that a trained technician is present for all work assignments
  4. Ensure that a continuing education program is in place
  5. Maintain policies for written complaints
  6. Hold liability insurance
  • Why Choose an IICRC-Certified Company?

There is a wide variety of forms water damage can take. Some of them include flooding, a burst pipe, sump pump overflow, and sewage backup. Irrespective of the cause; however, the end result is substantive damage. In fact, standing liquid can lead to severe property damage as well as mold infestation. For this reason, it's essential that you attain water damage restoration services from a qualified team of professionals.

Doing a Google search for the key phrase "water damage restoration" will produce over 500,000 results. To narrow your selection, it's a good idea to limit your search to companies that have obtained their certification from the IICRC. Because the IICRC is efficient in establishing reference guides and industry standards regarding water damage restoration and mold removal, companies that have been certified by the organization will likely offer you the excellent, effective services you want.

SERVPRO of Boise also offers  24/7 365 service for their customers. You can call 208-375-0300 for your commercial emergency.

Cooking up Commercial Kitchen Fire Safety

3/19/2018 (Permalink)

Commercial Cooking up Commercial Kitchen Fire Safety Commercial Kitchen

Statistics Restaurant Owners Should Know

During 2006-2010, an estimated average of 7,640 structure fires in eating and drinking establishments were reported to U.S. fire departments per year, with associated annual losses of:

  • Two civilian deaths
  • 115 civilian injuries
  • $246 million in property damage

In eating and drinking establishments, direct property damage per fire was 75% lower when a wet pipe sprinkler system was present, compared to fires with no automatic extinguishing equipment present.

Fires are less common during the overnight hours (from Midnight to 6 a.m.) but cause more property damage.

Structure Fires in Eating and Drinking Establishments by Major Cause (2006 - 2010)

Fires

  1. Cooking equipment 57%
  2. Heating equipment 10%
  3. Electrical/Lighting equipment 7%
  4. Smoking material 7%
  5. Intentional 5%

Property Damage

  1. Cooking equipment 40%
  2. Electrical/Lighting equipment 13%
  3. Intentional 10%
  4. Heating equipment 7%
  5. Smoking Material 5%

Total annual property damage for eating and drinking establishments = $246 million

http://blog.encorefireprotection.com/blog/commercial-kitchen-fire-safety-statistics-restaurant-owners-should-know

If your commercial kitchen is affected by a fire or in need of a deep clean call SERVPRO of Boise at 208-375-0300. 

We’re Fire and Water Damage Specialists

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

What Will Your Sign on The Door Read?

7/17/2017 (Permalink)

Commercial What Will Your Sign on The Door Read? Will your business have to close after an emergency? Read our best tips for minimizing downtime!

I recently had a conversation with a maintenance manager, John. His office shares space with one of the buildings he manages.

 I asked, "John, what would happen to this facility if you were at one of your other locations and a emergency happened here?"

"Well, I would have to leave that site and travel here" he stated.

"But what if that building also had an emergency? Who would be able to get access to your mechanical room to get a situation under control?"

"Well, I have the keys. The managers all know to just call me."

"So you are managing a broken sprinkler line at site A and site B calls with a broken water line... What do you do" I asked.

John thought for a moment, I went on. 

"John, you like to fish. You are out on the river with no cell service. How are the people who depend on that space being usable to stay productive going to manage a emergency in your absence?"

His organization had stretched him too thin and had failed to develop contingency plans to help him manage emergencies remotely. His basement office housed the only emergency plans and blueprints for the facility he was in. His office was kept locked when he was not around. And, as you can guess, he had the keys on his person.

Luckily, SERVPRO has a solution. The SERVPRO Emergency Ready Program (ERP). A quick cloud based collection of need-to-know information to handle building emergencies. It's not as exhaustive as a complete risk management program, but it can serve as a great starting point to begin those emergency preparedness discussions with important information that key people at every site should know.

Make sure a primary employee at every site has keys to the mechanical room and knowing where the shut off values are.

In John's case it was a relatively painless fix. Every site now has another person with a set of keys to the mechanical room and that data is fed into the ERP cloud so every business in the building can access it. It was a time investment of less than two hours that almost certainly will save both time and money in an emergency.

The best part? John now has a plan to be able to prioritize his response and emergency needs. He also feels a little less worried when goes off grid chasing Steelhead on the Snake River.

For questions or to set up your no-cost Emergency Readiness Program, call 375-0300

Is Your Business Disaster Ready?

7/12/2017 (Permalink)

Commercial Is Your Business Disaster Ready? Boise Downtown during construction in 2015

Your company is expanding, or perhaps you have already opened new locations. On any given day your sales team is firing on all cylinders, your office is bustling with activity and your operations team is running circles around itself trying to keep up.

Maybe your territory is limited to Boise, perhaps regional, or even nationwide. You know one the biggest threat to your organization is operational downtime.

That's where we can help.

SERVPRO of Boise, Meridian, Star & Eagle is a full service commercial restoration firm. We specialize in commercial drying, cleaning and decontamination needs. Our upfront approach uses a collaborative method to reduce operational risks, minimize downtime and save you money.

Consider this: 50% of businesses that suffer a major disaster will never reopen. And of those that reopened, most of them had a plan.

Do your employees know your chain-of-command?

Do your night teams know where your water shut-offs are?

Would your employees be able to direct first responders to your fire riser room?

Put simply: Is your team prepared to deal with situations like fire, water & mold damage? What about situations bigger than your Operations capacity?

Thankfully, SERVPRO of Boise is your ace-in-the-hole with our robust Emergency Readiness Program and Service Level Agreements.

With the Emergency Readiness Program SERVPRO will help you create a functional cloud based data set that can be used for things like staff emergency manuals, emergency contact information and building emergency critical information. Because disasters often happen when you are away, your team will have all of this data at their fingertips, wherever you need it, with a push of a button.

Another robust tool to consider for your facility is a Service Level Agreement, guaranteeing that you and your teams will always have the level of response you need in an emergency. Remember snowpocolypse? Jump the wait que and get the help you need right away. Another benefit of the SLA is guaranteed pricing and staff training opportunities.

To strategically align your building operations to make sure you have the help you need in an emergency, give us a call today. The consultation and Emergency Readiness Program is offered at no cost to your facility. 208-375-0300