Recent General Posts

For immediate service, call SERVPRO of Boise

3/8/2021 (Permalink)

SERVPRO of Boise provides 24-hour emergency service and is dedicated to being Faster to Any Size Disaster in the Treasure Valley.  We respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (208) 375-0300

Residential Services

If your home needs emergency flood damage you can depend on us.  Our technicians have extensive cleaning and restoration training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and can assist in getting your property to the pre loss condition. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Boise commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration

Why SERVPRO of Boise?

2/23/2021 (Permalink)

Why SERVPRO of Boise?  Unmatched customer experience!  One of the keys to producing an unmatched customer experience is to provide effective communication during a stressful and uncertain time for our customers.  Our approach at SERVPRO of Boise includes:

Inspecting the Project and Customer Consultation – Identify and shut off the source of the water damage. Determine the category of water causing the damage. SERVPRO will then conduct a safety inspection and damage assessment to prepare an emergency scope and restoration plan. Discuss the customer’s expectations and the restoration scope and plan.

Project documentation – Project documentation is one of the most important parts of the service and work performed by SERVPRO. SERVPRO is the industry leader in project documentation providing services including, but not limited to, material readings, moisture mapping, atmospheric readings, 3D imaging, thermal imaging, psychrometric calculations, mold testing, and virtual tour imaging.

Emergency Services – Extract water if necessary. Protect and preserve contents. Remove unsalvageable materials. Set drying equipment in the affected areas. Establish drying goals. Wear appropriate PPE if needed. 

Post EMS Mitigation – Execute a drying strategy, demolition of building materials as needed, cleaning of contents, and any other service to restore your property and contents to preloss condition. Schedule an appointment with the reconstruction team to coordinate the replacement of any building materials removed during mitigation.

Monitoring/Project Completion – When EMS has been completed, the project enters the monitoring phase where SERVPRO professionals monitor daily the drying progress of the structure and materials. Once drying goals have been reached, we will conduct a final walkthrough with the customer to ensure we have met or exceeded your expectations. Reconstruction work will begin as soon as possible following the walkthrough.

When the customer feels reassured about what to expect and when their lives will return to a preloss condition, their confidence in a restoration contractor increases.  An unmatched customer experience is achieved when the process appears to be seamless and they believe we truly care about them.

Call SERVPRO of Boise today.

Proactive Cleaning

3/9/2020 (Permalink)

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards. SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your property back to business. About Coronavirus The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”).

It is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. Cleanup Scope of Work and Planning The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.

These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including: • Kitchen/Food Areas • Bathrooms • Schools/Classrooms • Offices • Retail Spaces • Water Fountains • Shelving and Racks • Sales Counters • Carpets and rugs • Stair Handrails • Elevator Cars • Playground Equipment • Fitness Equipment

Cleanup and Disinfecting Procedures Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™. ii iii iv