Recent Storm Damage Posts

Natural Catastrophes: Protect Yourself Before and After a Disaster Strikes

1/7/2019 (Permalink)

Storm Damage Natural Catastrophes: Protect Yourself Before and After a Disaster Strikes As many as 34 hailstorms hit the Gem State this past year.

Ensure proper coverage before a major event; know who you are dealing with after a storm hits.

Wildfires. Earthquakes. Hailstorms.

Mother Nature can be unpredictable. When it comes to natural disasters, ensuring proper coverage beforehand, and knowing whom to deal with to handle repairs in the aftermath can help protect your property and your finances from predatory and unscrupulous contractors looking to make a quick buck. 

"Unexpected events such as the hailstorms in southeastern Idaho this past spring serve as reminders of the value of catastrophe insurance. When making storm repairs, be diligent and always be sure to do business with a local, licensed contractor. 

Hail can quickly wreck havoc on your home and car. For autos, comprehensive coverage will safeguard your vehicle; however, a basic liability policy will not. When it comes to your home, hail damage is covered by a standard homeowner's policy, but coverage can be affected by factors such as where you live and the type of policy you have purchased.

Amy Lambrecht, a supervisor with the Department's Consumer Affairs division, says hundreds of claims have been filed as a result of the hailstorms in southeastern Idaho. She recommends the following tips to avoid becoming a victim of insurance fraud:

  1. Be wary of door-to-door solicitors
  2. Make sure contractors are licensed
  3. Read all documents before signing anything
  4. Keep copies of all documents signed
  5. Be leery of contractors trying to provide "advice" about insurance coverage

Insurance industry statistics estimate hail damage to exceed $1 billion annually in the U.S., mostly to roofs and cars. Understand the risks of where you reside and the types of catastrophe coverage available. 

SERVPRO Assists Hurricane Victims in North Carolina

10/8/2018 (Permalink)

Storm Damage SERVPRO Assists Hurricane Victims in North Carolina This is a photo of one of our teams in North Carolina

Hurricane Florence has caused unprecedented flooding and widespread devastation in North and South Carolina. In a four day period, many areas received up to 30 inches of rain resulting in catastrophic river flooding. Many rivers in these affected areas exceeded flood levels reached during Hurricane Matthew in 2016 by 2 feet. As of October 4th, 2 out of the 4 SERVPRO Disaster Recovery Teams remain activated in response to Hurricane Florence. Team Hughes is managing response efforts in North Carolina and Team Wilson is managing response efforts in South Carolina. SERVPRO has received over 9,300 job leads and counting. There are currently 131 Franchises involved in responding to those leads, totaling 338 crews. Supporting resources have been made available to ensure a congruent message is being sent to the public so they
hear ONE voice and experience ONE Brand.

Our owner Christian Isaacson and eight of our SERVPRO of Boise crew members have been in Hampstead and New Bern, North Carolina since the second week of September. We split our crew into two teams to allow us to help as many residents and business owners as possible. “You have entire neighborhoods, people crying out front and everything they've ever owned is essentially destroyed. Their house that they have worked their whole life for. Same thing with their business is out of business so they can't make revenue to pay the bills. So it's just a very humbling environment,” Isaacson said.

SERVPRO Assists Fire Victims in Redding, California

8/20/2018 (Permalink)

Storm Damage SERVPRO Assists Fire Victims in Redding, California Redding, California neighborhood completely leveled by the Carr Fire

Wildfires are a yearly, often tragic reality in the West Coast states. While we in the Treasure Valley area have been pretty fortunate in this regard, it is easy for us to empathize with those now facing loss from the historically large fires devastating parts of California. We at SERVPRO of Boise feel just as strongly about this, and we want to help.

This is why SERVPRO of Boise has sent a crew of technicians down to California to assist in the recovery and restoration effort. Our crews possess valuable skills, training, and experience related to both fire and water damage restoration that we want to put to use in areas where local resources are overwhelmed. Areas devastated by the Carr Fire are where our efforts have taken place.

The Carr Fire, located near Redding, began on July 23 from a trailer tire that went flat and started scraping the ground, causing sparks to ignite vegetation. Now four weeks old, the fire has burned 229,651 acres and is 88 percent contained. The fire has destroyed 1,079 homes and 22 commercial structures, making it the most destructive fire in Shasta County history. Eight deaths also have been linked to the fire. We at SERVPRO are confident that our team has been able to make a difference to some of the home and business owners affected by this tragedy.

SERVPRO of Boise is always standing by locally to respond if you have a water or fire emergency. Call us at (208) 375-0300 and we’ll make it “Like it never even happened.”

Dealing With Storm Damage To Your Property

7/10/2018 (Permalink)

Storm Damage Dealing With Storm Damage To Your Property Storm damage can be devastating to your home and/or business, call SERVPRO to make it "LIKE IT NEVER EVEN HAPPENED!"

Dealing with repairs and insurance companies after severe weather hits your property can be difficult. Homeowners can use the following tips to help tackle the storm damage caused by hard rains, flooding, or storm-related issues.

SAFETY FIRST

If you and your family were away from home when the storm hit, do not return until it has been confirmed safe. Contact a storm damage expert like SERVPRO of Boise; we’ll help you determine if your home is safe to return to.

INSURANCE

You will need to contact your homeowners’ insurance adjuster as soon as possible. If your neighborhood has sustained widespread damage, find out if any special teams of insurance agents, relief workers, or contractors are coming to the area. Check your policy to find out what actions you need to take or talk to your agent to make sure you are following the proper procedures. Not following these actions correctly could result in a reduced claim. Inspect your property and make a list of all damages; take photographs of all noted damage if at all possible.

RECORDING AND DOCUMENTING

Document your neighbor’s damages, as well; this can prevent the insurance provider from downgrading your claim by saying the damage is from your neglect of maintenance or other unrelated issues by giving them a way to compare. Keep a record of all the communication you have with your insurance provider, and don’t do any unnecessary repair work yourself. Hire a trusted storm damage restoration service provider such as SERVPRO of Boise to handle any repairs.

BE SCAM FREE

Always check the adjuster’s identification. If you are evacuated, ask for money from your claim upfront. If they agree, you will be given a check for an amount that will be deducted from your final settlement. Some providers will automatically offer a partial payment early on during the process. Review it carefully and decline it if you feel uncomfortable with any part of it. Never be afraid to ask questions and to expect an answer that makes sense or seems fair. 

Dealing with a storm's aftermath is stressful, but reacting properly will be an immense help and can prevent problems down the road.

The SERVPRO of Boise team is ready to help 24/7. Call us for your fire or water damage issues at (208)375-0300, or visit our website: SERVPRO of Boise

How to Prepare For a Boise Flood

4/5/2018 (Permalink)

Storm Damage How to Prepare For a Boise Flood Boise River above flood stage

By: Beth Byce

Last year historic flooding cause damage to the Greenbelt, parks, bridges and Boise homes. Flooding can be unpredictable and leaves homeowners feeling like they have no control. Here is how to prepare for a flood:

  • Check with City of Boise Floodplains Map to see if your home could be affected
  • If you are within floodplain areas purchase flood insurance
  • Have a battery operated radio with extra batteries to listen to the NOAA Weather Radio for updates
  • Sand-bag doorways parallel to the direction of the flow and stagger the joints if multiple layers are needed
  • Raise your furnace, electrical panel and water heater in your home to reduce potential damage
  • Keep a first aid kit in your home
  • Keep a three day supply of food and water (one gallon per person per day)
  • Keep a seven day supply of all medical items and medication
  • Take pictures of your home before and after any water damage
  • Call SERVPRO of Boise if there is any water damage to your home

Building Material Saturation in Storm Events and Natural Disasters

3/29/2018 (Permalink)

Storm Damage Building Material Saturation in Storm Events and Natural Disasters This photo shows removed drywall and a dehumidifier drying out the affected material

By: Christian Isaacson

Natural disasters can be one of the most unpredictable and impactful weather events that a homeowner or tenant ever face. Often times natural disasters such as hurricanes, deep freezes, and flooding can strike with little to no warning. With this in mind, we must remember that people affected by these disasters typically have little to no time to plan for these events resulting in little to no preventative measures being taken. To put this into perspective, let us use a flood as an example. In a typical, non-storm event water loss you will often have smaller amounts of water affecting different building materials in your home or business. Typically when facing these smaller scale water damages you will find lower saturation levels being retained because the excess moisture has been cleaned up using a variety of methods. This is especially important to note as one of the biggest differences in standard water losses and storm water losses is the amount of time that the water is left to dwell on the building materials.

Whether you are facing a fire damage, water damage, or both, it is important to keep in mind that building materials most homes and business’ are built of are in fact porous materials. Regardless of the difference in porosity, almost all building materials can soak up a substantial amount of water especially if they are left unattended for extended periods of time as is the case with hurricane and other natural disaster evacuations.

So you may be asking yourself, what does this extended dwell time on building materials mean to the restoration of a home after the disaster has passed? Well the short answer is that more dwell time means that more dry time will be needed to restore the moisture levels back to normal. But there is still one more major step to restoring your home or business after a natural disaster and that is the removal of all of those building materials that cannot be dried efficiently. This means that some or most of the cosmetic building materials affected such as drywall will need to be removed as the structural integrity of such materials is often compromised.

When Storms or Floods Hit Boise, SERVPRO is Ready!

3/19/2018 (Permalink)

Storm Damage When Storms or Floods Hit Boise, SERVPRO is Ready! Flooding in Boise

SERVPRO of Boise specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Boise has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Resources to Handle Floods and Storms

When storms hit Boise, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 208-375-0300

Disaster Recovery

3/19/2018 (Permalink)

Storm Damage Disaster Recovery Hurricane Harvey

SERVPRO of Boise not only covers all of the Treasure Valley, but is also a part of all four national SERVPRO storm teams. As a storm team we organize and manage efforts in all 50 states if a wide-spread disaster were to strike. During these catastrophic events, storm teams will mobilize in the area bringing a large number of crews, equipment, and resources to customers affected. Each storm team is managed from one office, where the team receives customer information, organizes that information and responds to the customer quickly and professionally. We recruit crews starting with the closest to the affected area and move outward in concentric circles to ensure we are "faster to any size disaster." As a SERVPRO national response team we respond to disasters as large as Hurricane Harvey and Irma to local flooding or freeze events. 

Most recently the United States has been hit with a few hurricanes including Harvey in the Houston, TX area and Irma hitting the Florida Keys. Northern California was also hit with severe wildfires. Unfortunately, a lot of people were affected by these natural disasters and these jobs are still being taken care of and will be for a long time to insure the homes are in preloss condition. We are thankful that SERVPRO of Boise could be of assistance during these difficult times. 

Gratitude: A Story of Storm Life in California

3/15/2018 (Permalink)

Storm Damage Gratitude: A Story of Storm Life in California Remains from a wildfire that swept through some of California's most prized wine regions.

By: Kati Sheldon

Upon arrival in Santa Rosa, California in October of 2017, my first thoughts were gratitude: gratitude for sunny skies and palm trees; tepid weather and the smell of eucalyptus. This quickly changed as I was immediately driven through what can only be described as devastation. Entire blocks and neighborhoods had been burned to the ground, leaving ash filled water in dingy swimming pools and still smoking cars in driveways. Sometimes, one home would be left unscathed, with all the surrounding houses sacrificed to the flames due to the ever changing winds. But as our wonderful team worked so diligently and humbly to help the families in the Santa Rosa, Sonoma, and Napa areas whose still standing homes were affected, my mind came back to gratitude. The families showed so much gratitude by allowing us into their homes and lives to provide top quality restoration and give them a new start amidst tragedy. Gratitude radiated from the people at the Rosa Center for Contemporary Art, who put their faith in our team to restore multiple buildings on their grounds, even in the midst of art installations, office hours, and musters of peacocks (the museum’s mascots). And I couldn’t walk away from the experience without feeling immense gratitude towards SERVPRO of Boise and SERVPRO Corporate itself. I am so grateful to work for a franchise and a company that gives so much and works so hard to help our fellow man. I am grateful to work for a company whose service, each passing day, goes above and beyond. This is why SERVPRO exists and this is why gratitude is given.

Boise SERVPRO Team Heads to Wisconsin to Aid in Flooding Efforts

7/18/2017 (Permalink)

Storm Damage Boise SERVPRO Team Heads to Wisconsin to Aid in Flooding Efforts Wisconsin's natural beauty.

SERVPRO has been called upon to assist in a major Storm Event in Wisconsin this week.

“Our thoughts and prayers are with the victims of the flooding,” Governor Walker said in an earlier statement. “I have instructed state agencies and the Wisconsin National Guard to help those affected by the flooding and to continue to provide resources to assist with the response and recovery efforts."

"I thank the Wisconsin National Guard, Wisconsin Emergency Management, and all state agencies for their coordinated response to this emergency.”

SERVPRO sent 5 Boise based employees plus franchise owner Christian Isaacson on a plane late last week to respond and assist in disaster efforts. Our semi-trailer, containing large quantities of drying equipment was also on the road hours after getting the call. As always SERVPRO is Hero Ready!