SERVPRO of Boise Employee Photos

Christian Isaacson

Christian Isaacson

Christian is the President/Owner at SERVPRO of Boise. He has over 20 years of experience in the restoration industry and has the following certifications from the Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, Applied Structural Drying and Commercial Drying Specialist.

Allie Isaacson

Allie Isaacson

Allie Isaacson is the Chief Financial Officer at SERVPRO of Boise. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Although she spent some time in the Nashville area with her husband; she grew up in Idaho and is a graduate of Boise State University. Allie is extremely happy to be back in Idaho helping her husband with their growing business.

Winder Buchanan

Winder Buchanan

Winder is the General Manager at SERVPRO of Boise. He joined SERVPRO in March, 2013 as the Sales and Marketing Manager and was promoted to General Manager in 2016. Winder has several year of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration and Commercial Drying Specialist. In his spare time, he enjoys spending time with his dog Timber, skiing and golfing. 

Beth Byce

Beth Byce

Beth is our "always in the know" Operations Manager at SERVPRO of Boise. She joined the SERVPRO team in May, 2013 and has been promoted several times! Beth has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying and has completed ECTP-SERVPRO’s Employment Certification Training Program. In her spare time she loves attending the Boise Philharmonic, running on the greenbelt with her dog Lilly and spending time with her nieces and nephews.

Kelly Parziale

Kelly Parziale

Kelly is the Sales and Marketing Manager at SERVPRO of Boise. She has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Kelly participates on the committees for Light My Fire, Inc. raising funds for the Boise and Meridian Fire Department's Burn Out Funds, as well as Vice President for the Boise Adjuster’s Association and President of a Boise Chamber TIPS group. With a 20 year background in sales and customer service, she leads a successful and energetic team of three marketing representatives to be the Treasure Valley’s premier full-service restoration company. Outside of SERVPRO she enjoys spending time with her family at the hockey rink or baseball field.

Amber Finnigan

Amber Finnigan

Amber is the Office Manager at SERVPRO of Boise. She joined the SERVPRO of Boise team in December, 2015 as an Administrative Assistant, and was promoted to Office Manager in 2018. Amber has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Xactimate Level 2. She ensures all our job files are processed quickly and accurately. Outside of SERVPRO she loves spending time with her family, going to concerts, swimming, and baking.

Alex Isaacson

Alex Isaacson

Alex is our Director of Fire/Contents Mitigation at SERVPRO of Boise. Alex is originally from Nashville, TN and attended Macalester College in Saint Paul, MN (where he studied economics). He has experience working in fire restoration and enjoys helping people put the pieces back together. Alex has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Fire & Smoke Restoration. Outside of SERVPRO, he enjoys spending time with his family, outdoor activities, traveling and cooking.

Andrew Velardes

Andrew Velardes

Andrew is one of our Production Managers at SERVPRO of Boise. He has been with SERVPRO since November, 2015 and is originally from California. Andrew has several years of experience in the restoration industry and has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. He also has his Xactimate Level 2 and OSHA 10 certifications. Outside of SERVPRO Andrew enjoys spending time with his family and friends, and one day hopes to fish in every state in the U.S. 

Layton Cunningham

Layton Cunningham

Layton is one of our Production Managers at SERVPRO of Boise. He has been with SERVPRO since January, 2017 and is originally from Elko Nevada. Layton's family owns a restoration company in his hometown, so he has grown up enjoying helping people when disaster strikes! He has several years of experience and has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Layton studies electrical engineering at Boise State University, and also enjoys biking and spending time in the outdoors.

Eric Knepprath

Eric Knepprath

Eric is our Director of Construction Services at SERVPRO of Boise. He joined the SERVPRO team  in August, 2015. Eric has been in the industry since 2003 and is an Idaho native. He has several years of experience and the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Fire & Smoke Restoration. Eric is also EPA Lead Certified and a HAAG Certified Roof Inspector.

Lucas Garcia

Lucas Garcia

Lucas is one of our Construction Estimators at SERVPRO of Boise. He joined the SERVPRO team in August, 2015 and has been in the industry since 2002. Lucas has several years of experience within the industry and enjoys fishing, hunting, and spending time with his growing family outside of SERVPRO.

Ashley Jacobs

Ashley Jacobs

Ashley is one of our Construction Estimators at SERVPRO of Boise. She joined the SERVPRO team in April, 2017. Ashley comes to us with 12 years of combined commercial construction and insurance industry experience. She is also EPA Lead Certified and loves being able to make a difference in people's lives. Ashley is happily married and enjoys spending time with her children. She also enjoys camping, playing games, and watching movies. Ashley has lived throughout much of the Northwest, but has called Boise home for many years.

Will Mitchell

Will Mitchell

Will is one of our Superintendents at SERVPRO of Boise. He joined the SERVPRO team in April, 2017. Will has worked in the restoration industry for 32 years. He is a certified renovator from the University of Arkansas. Will feels rewarded in helping families return to their homes after damages occur. He loves knowing that he is able to be a small part of a families homecoming. Will has four things that fill his life and make him happy: God, family, Razorbacks and work.

Steve Harmon

Steve Harmon

Steve is one of our Superintendents at SERVPRO of Boise. He joined the SERVPRO team in October, 2017. Steve grew up in the construction industry; at the age of 11 he helped his parents build their family home. During his summer breaks, he would be found working with his Dad in the families concrete cutting and demolition business in Reno, NV. After marrying his high school sweetheart, they moved to Oregon where he continued growing his knowledge in the construction industry. Steve has spent the last 35 years building and repairing residential, and commercial buildings. When not at work he loves spending time with his wife, children and 6 grandchildren.

Luke McManamon

Luke McManamon

Luke is one of our Superintendents at SERVPRO of Boise, and joined our team in August, 2016. He has over 12 years of risk management experience, including time in insurance, real estate management and the restoration industry. Luke has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. He specializes in commercial building services and has a passion for helping owners prepare for and recover from the unexpected. He also serves as a "Girl Scout Dad" for his daughters troop. When not working, Luke enjoys getting family and friends together in the endless pursuit of the perfect BBQ recipe. 

Daniel Lopez

Daniel Lopez

Daniel is our Carpenter/Foreman at SERVPRO of Boise. He joined the SERVPRO team in August, 2016. He is originally from Guadalajara, and is skilled in all aspects of construction work. Daniel enjoys mountain biking, playing with his children and spending quality time with his family. 

Debbie Knepprath

Debbie Knepprath

Debbie is our Construction Office Manager at SERVPRO of Boise, she has been with SERVPRO since January, 2018. She was born and raised in Idaho. After marrying her husband Mark, they moved to Utah, Illinois, California and New Mexico due to his job. While in New Mexico she worked for the city of Deming as an Economic Development and Special Events Coordinator for 9 years. When she moved back to Idaho she began working in the restoration industry with her family. She has worked in restoration for 8 years in various positions, but mostly in the office as an administrative assistant. When Debbie is not working; she enjoys camping, hiking, selling items on Ebay, making natural body products and treasure hunting at yard sales, estate sales and thrift stores. However, she mostly enjoys spending time with her family and playing with her grand kids. 

Kaitlin Hummel

Kaitlin Hummel

Kaitlin is the Marketing Support Coordinator at SERVPRO of Boise, and joined our team in July, 2017 as a Sales & Marketing Representative. Kaitlin has completed ECTP-SERVPRO’s Employment Certification Training Program. She is a native of the Boise area, and recently married her high school sweetheart. Kaitlin has a background in marketing, sales and event planning and graduated from Boise State University. She is also very active in the community; being involved with both the Eagle and Star Chambers of Commerce, IREM, Boise Young Professionals and the Women's Council of Realtors. In her spare time, Kaitlin enjoys attending country concerts, working out at Orange Theory Fitness and spending time with her family and friends.

Blaine Tewell

Blaine Tewell

Blaine is a Sales & Marketing Representative at SERVPRO of Boise, and joined our team in September, 2017. He has over 16 years of experience in the insurance industry and eight years of experience in the restoration industry. Blaine also has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. He is also very active in the community; being involved with the Kuna Chamber of Commerce as a board member, NARPM and the Idaho Apartment Association where he holds a position on the membership committee. When he is not performing his duties at SERVPRO, he enjoys spending time with his wife Estela, exploring the outdoors, working out and reading.

Jordyn Funk

Jordyn Funk

Jordyn is a Sales & Marketing Representative at SERVPRO of Boise and joined our team in April, 2018. She attended Boise State University and has a background in marketing, sales, and project coordination. She is also very active in the community; being involved with the Star Chambers of Commerce, NARPM, and Boise Young Professionals. In her spare time, Jordyn enjoys volunteering, crossfit, traveling, and spending time with family and friends.

Katherine Sheldon

Katherine Sheldon

Kati is a Job File Coordinator and Storm Team Coordinator at SERVPRO of Boise. Previously, she worked as the Fire and Contents Job Coordinator after being part of the Cleaning and Restoration Crew. She has over 11 years experience in management/ administration and graduated with a B.A. in Music Business and Vocal Performance from Central Washington University. Kati has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. She loves helping to make a difference in peoples' lives through SERVPRO. 

Haily Gepford

Haily Gepford

Haily is a Job File Coordinator at SERVPRO of Boise, she has been with SERVPRO since July, 2017. Before she joined SERVPRO, she worked in the emergency department at St. Luke's handling medication. Haily felt like she needed a change and found herself doing something she never would have expected, fire restoration. She began with SERVPRO working as a Fire Production Technician, cleaning contents. Haily has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. Outside of SERVPRO she enjoys barrel racing, and spending time outdoors. 

Jennah Orts

Jennah Orts

Jennah is a Job File Coordinator at SERVPRO of Boise, she has been with SERVPRO since April, 2018. Jennah has several years of residential and commercial cleaning experience; working for large corporations as well as being self-employed. She has also completed ECTP-SERVPRO’s Employment Certification Training Program. Outside of SERVPRO Jennah enjoys spending time with her loved ones, reading, writing, and being involved in the community.

Jody Scamehorn

Jody Scamehorn

Jody Scamehorn is the Accounting Clerk at SERVPRO of Boise. She joined the SERVPRO team in March, 2018. She has over 20 years experience in accounts receivable/ accounts payable. Outside of SERVPRO she enjoys spending time with her family, cooking with her husband and walks along the greenbelt.

Jacob Corder

Jacob Corder

Jacob is a Water Crew Chief at SERVPRO of Boise, he joined our team in August, 2016 as a Production Technician. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. Jacob is originally from Twin Falls, ID and has been in the Boise area for a few years now. He is excited to expand his knowledge in the restoration industry and is eager to excel in his position! 

Nathan Hatfield

Nathan Hatfield

Nathan is a Water Crew Chief at SERVPRO of Boise. He joined the team in December, 2016 and is originally from Texas. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. Nathan has a background in security and has always enjoyed helping people. He spends his free time with his son, and loves a good game of air soft.

Michael Vidal

Michael Vidal

Michael is a Water Crew Chief at SERVPRO of Boise. He joined the SERVPRO team in January, 2018. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Michael loves working for SERVPRO and feels like he is a part of a family. SERVPRO has not only provided room for growth, but has invested in Michael to help him provide for his future. 

Zidi Mberwa

Zidi Mberwa

Zidi is a Water Production Technician at SERVPRO of Boise. He has been with SERVPRO since November, 2017. Zidi has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. He is originally from Kenya and has been in Boise for 13 years. Outside of work Zidi volunteers as the Vice President for the Gosha Education Foundation. He thoroughly enjoys helping others and serving his community. 

Leonard Teal

Leonard Teal

Leonard is a Water Production Technician at SERVPRO of Boise. He has been with SERVPRO since January, 2018. Leonard has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. He is a veteran and very happy to be working in the restoration industry. 

Rachel Whiting

Rachel Whiting

Rachel is a Fire Crew Chief at SERVPRO of Boise and specializes in pack-outs and content management. She is originally from Capetown South Africa, and is our resident fire contents and cleaning expert. Rachel has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Fire & Smoke Restoration. Outside of SERVPRO she enjoys hiking, blues and alt rock concerts, reading and hula hooping!

Courtney Coffelt

Courtney Coffelt

Courtney is a Fire Crew Chief at SERVPRO of Boise and oversees clean room production. She has been with SERVPRO since November, 2017 and has experience in the industry. Courtney enjoys learning about the restoration process and taking on new challenges. She feels rewarded in helping return families belongings to their homes after damages occur. Prior to SERVPRO, Courtney worked at several shooting ranges. She discovered a passion in teaching gun knowledge, & working with first time shooters. 

Cheyenne Dickinson

Cheyenne Dickinson

Chey is a Fire Crew Chief at SERVPRO of Boise and specializes in soft contents. She joined the SERVPRO team in December, 2017. Since working at SERVPRO, Chey has gained valuable knowledge and experience in fire restoration. Her compassion for others in addition to her drive for achievement, are distinctive qualities that make her such an amazing asset to the team. Chey deals mostly with getting textiles cleaned and restored. When not working, she spends her time with her dog and family hiking, backpacking or camping across the states. 

Nowela Virginie

Nowela Virginie

Nowela is a Fire Production Technician at SERVPRO of Boise and specializes in structure cleaning. She has been with SERVPRO since February, 2018. Nowela is originally from Rwanda and has an extensive background in the customer service industry. Outside of work she actively volunteers at her church as well as Saint Vincent De Paul.

Marrissa Young

Marrissa Young

Marrissa is a Fire Production Technician at SERVPRO of Boise and specializes in soft contents. She has been in the customer service industry for 17 years, exploring many jobs, looking for a career to be passionate about. After having her first child in August, a friend introduced her to SERVPRO, she had been working there for a few months and showed Marrissa the ropes. After 5 months Marrissa was hired on and is looking forward to furthering her career path with SERVPRO.

Gabriela Vidal

Gabriela Vidal

Gabriela is a Fire Production Technician at SERVPRO of Boise and specializes in clean room. She joined SERVPRO in February, 2018. Gabriela enjoys working for SERVPRO because not only is it a full time job, but every day brings something new to learn. For the first time in her life she is able to work with people she enjoys and finds herself excited to go to work day after day.