SERVPRO of Boise Employee Photos

Christian Isaacson

Christian Isaacson

Christian is the President of SERVPRO of Boise. He has been involved in the restoration industry for over 20 years.

Allie Isaacson

Allie Isaacson

Allie Isaacson is the Chief Financial Officer. Although she spent some time in the Nashville area with her husband, she grew up in Idaho and is a graduate of Boise State University.  Allie is extremely happy to be back in Idaho helping her husband with their growing business and can't wait to see what the future holds!

Winder Buchanan

Winder Buchanan

Winder is the General Manager and has been with SERVPRO of Boise since 2012. He was promoted from Sales and Marketing Manager in 2016. He monitors and coaches marketing and sales activities, along with customer satisfaction. Winder is IICRC certified in Water Damage Restoration. In his spare time, he enjoys skiing, golfing and various outdoor activities.

Beth Byce

Beth Byce

Beth is our "always in the know" Operations Manager. She joined the SERVPRO team in May of 2013 and has been promoted several times! She is IICRC certified in Water Damage Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. With her extensive knowledge of restoration, she is a great asset to SERVPRO of Boise. In her spare time she loves attending the Boise Philharmonic, running on the greenbelt and spending time with her nieces and nephews.

Kelly Parziale

Kelly Parziale

Kelly is the Sales and Marketing Manager and joined our team in 2016.  She participates on the committees for Light My Fire, Inc. raising funds for the Boise and Meridian Fire Department's Burn Out Fund, as well as Vice President for the Boise Adjuster’s Association, President of Boise Chamber TIPs Meridian group and a committee member for Save-A-Life campaign with the American Red Cross. With a 20 year background in sales and customer service she leads a successful and energetic team of 4 marketing representatives to be the Treasure Valley’s premier full-service restoration company.  She is certified by the IICRC as Water Restoration Technician. When not at work she is at the hockey rink or baseball field with her son.

Amber Finnigan

Amber Finnigan

Amber was promoted in 2018 to our Office Manager. She joined the SERVPRO of Boise team in December 2015 as an Administrative Assistant. When you call into our office most likely Amber will be the first person that you will talk to. She is in charge of scheduling jobs and making sure the crew is all set for the day. Her pleasant and helpful attitude is what keeps the office running. Amber is also IICRC certified in Water Damage Restoration. Outside of SERVPRO she loves spending time with family & friends, swimming, and baking.

Alex Isaacson

Alex Isaacson

Alex is our Director of Fire/Contents Mitigation. Alex was born and raised in Nashville. After attending Macalester College in Saint Paul, MN (where he studied economics), Alex worked as a brand strategist. He fell into the family business and landed at SERVPRO of Lake Tahoe; eventually doing just about every job there! He had the most experience working in fire, and enjoys helping people put the pieces back together when they experience a loss from fire damage. Alex was drawn to Boise after spending time here in the summers during his college years. Alex enjoys his family, spending time outdoors, traveling and cooking.

Andrew Velardes

Andrew Velardes

Andrew has been with SERVPRO of Boise since October of 2015, and has recently been promoted to Project Manager. Mold can affect many structures due to several different water intrusions that are not detected early enough to prevent growth. Andrew uses state-of-the-art equipment to inspect both commercial and residential properties, as well as remediation of the problems that exist based on the findings. He has been in the industry for several years, and is IICRC certified as a Water Restoration Technician.

Erik Ellefson

Erik Ellefson

Erik has been with SERVPRO since February 2009. His journey began at SERVPRO Corporate and in 2018 he joined our franchise as a Project Manager. His IICRC certifications include: WRT-Water Remediation Technician, ASD-Applied Structural Drying, CDS, OSHA 10, Subrogation training and is a certified Lead Renovator as well as a AHERA Asbestos Building Inspector. 

Eric Knepprath

Eric Knepprath

Eric is our Director of Construction Services and joined SERVPRO of Boise in August 2015. He has been in the industry since 2003 and is an Idaho native. He is IICRC certified in Fire & Smoke Restoration and certified as a Water Restoration Technician. Eric is also EPA Lead Certified and a Haag Certified Roof Inspector.

Lucas Garcia

Lucas Garcia

Lucas Garcia is our Construction Superintendent. He joined SERVPRO of Boise in August 2015 and has been in the industry since 2002. Outside of work, Lucas enjoys fishing, hunting, and spending time with his growing family.

Ashley Jacobs

Ashley Jacobs

Ashley comes to us with 12 years of combined commercial construction and insurance industry experience. Ashley is SERVPRO's newest Construction Project Estimator. She loves being able to make a difference in people's lives and feels intense gratification from helping those in distress to make their home whole again after a disaster. Ashley is happily married and enjoys time with her children. She is happiest spending time with them! She also enjoys camping, playing games, and watching movies. She has lived throughout much of the Northwest, but has called Boise home for many years!

Will Mitchell

Will Mitchell

Will has worked in the restoration industry for 32 years! He has done a lot of hands on work in restoration and on the construction side. Will feels rewarded in helping families return to their home after damages occur. Will loves knowing that he is able to be a small part of a families homecoming. Will has four things that fill his life and make him happy: God, family, Razorbacks and work!

Todd Morrison

Todd Morrison

Todd has been in construction since he was a teenager. When he began his career; becoming proficient in structural framing and remodeling were his goals. After 20 years, Todd has mastered both of those skills, in addition to being a builder, running crews, planning and design in both the commercial and residential realms. Todd brings all of his expertise to SERVPRO where he works as one of our superintendents. Todd is an Idaho native, avid outdoors-man, and a family man. He is married to an amazing woman who teaches, and is proud of his three creative hard working kids! 

Steve Harmon

Steve Harmon

Steve grew up in the construction industry. At the age of 11 he helped his parents build their family home. During his summer breaks, he would be found working with his Dad in the families concrete cutting and demolition business in Reno, NV. After marrying his high school sweetheart, they moved to Oregon where he continued growing his knowledge in the construction industry. Steve has spent the last 35 years building and repairing residential, and commercial buildings. When not at work he loves spending time with his wife, children and 6 grandchildren.

Daniel Lopez

Daniel Lopez

Daniel is originally from Guadalajara. He has been with SERVPRO since August, 2016, and is skilled in all aspects of construction work. Daniel enjoys mountain biking, playing with his children and spending quality time with his family. 

Debbie Knepprath

Debbie Knepprath

Debbie was born and raised in Idaho. After marrying her husband Mark, they moved to Utah, Illinois, California and New Mexico due to his job. While in New Mexico she worked for the city of Deming as an Economic Development and Special Events Coordinator for 9 years. When she moved back to Idaho she began working in the restoration industry with her family. She has worked in restoration for 8 years in various positions, but mostly in the office as an administrative assistant. When Debbie is not working, she enjoys camping, hiking, selling items on Ebay, making natural body products and treasure hunting at yard sales, estate sales and thrift stores. However, she mostly enjoys spending time with her family and playing with her grand kids. 

Luke McManamon

Luke McManamon

Luke joined our team in August 2016 as a Commercial Sales & Marketing Representative. He has over 12 years of risk management experience, including time in insurance, real estate management and the restoration industry. Luke specializes in commercial building services and has a passion for helping owners prepare for and recover from the unexpected. He is also very active in the community, being involved with both the Boise and Meridian Chambers of Commerce, BOMA. When not working, Luke has been known to enjoy a competitive board game and getting friends and family together.

Kaitlin Hummel

Kaitlin Hummel

Kaitlin joined our team in July 2017 as a Sales & Marketing Representative. She has transitioned into the role of Marketing Support Coordinator and has completed ECTP-SERVPRO’s Employment Certification Training Program. She is a native of the Boise area, and recently married her high school sweetheart. Kaitlin has a background in marketing, sales and event planning. In her spare time, she enjoys attending country concerts, working out at Orange Theory Fitness and spending time with her family and friends. She is excited to expand her knowledge in the industry and is eager to excel in her position!

Blaine Tewell

Blaine Tewell

Blaine joined the marketing department at SERVPRO of Boise in September 2017. He has over sixteen years of experience in the insurance industry and 8 years of experience in the restoration industry. When he is not performing his duties at SERVPRO, he enjoys spending time with his wife Estela, exploring the outdoors, working out and reading.

Kati Sheldon

Kati Sheldon

Kati is the Job File Coordinator and Storm Team Coordinator for SERVPRO of Boise. Previously, she worked as the Fire and Contents Job Coordinator after being part of the Cleaning and Restoration Crew. She has 11+ years experience in Management/ Administration and graduated with a B.A. in Music Business and Vocal Performance from Central Washington University. Kati loves helping to make a difference in peoples' lives through SERVPRO. 

Haily Gepford

Haily Gepford

Haily has been working at SERVPRO since July 2017. Before she joined SERVPRO, she worked in the emergency room at St. Luke's passing medication for about two and a half years. She was feeling like she needed a change. She found herself doing something she never thought she would do and that ended up being fire restoration. She started out in the warehouse cleaning contents, and has now moved up into the office working as an administrative assistant. In my free time she enjoys anything in the outdoors. 

Justin Gallegos

Justin Gallegos

Justin is Crew Chief and has been with SERVPRO of Boise since April 2014 and with SERVPRO since 2011. Water damage, such as a flood requires serious attention to ensure that not only is all of the water extracted, but also that all of the wet areas are dried completely and treated quickly to minimize lasting water damage. If the water extraction is not performed quickly, the water damages to your property could become very severe. Justin has been thoroughly trained on water extraction, and is very quick to respond to emergency situations. He is IICRC certified as a Water Removal Technician, and has also completed ECTP- SERVPRO’s Employee Certification Training Program. Outside of SERVPRO Justin spends time with family and plays rugby.

Jacob Corder

Jacob Corder

Jacob joined our team in August 2016 as a Production Technician and has recently been promoted to Crew Chief.  He is originally from Twin Falls, ID and has been in the Boise area for a few years now. He is excited to expand his knowledge of our industry and is eager to excel in his position! 

Roy Stevenson

Roy Stevenson

Roy joined our team in August 2016 as a Production Technician.  Prior to SERVPRO he worked in the oil fields, and is excited that he was hired to learn more about the restoration industry.  

Rachel Whiting

Rachel Whiting

Rachel is from Capetown South Africa, and is our resident fire contents and cleaning expert. Rachel likes hiking, blues and alt rock concerts, reading and hula hooping! After four years in the hotel industry she decided she wanted to make a difference in people's lives, so she joined the SERVPRO team.

Nathan Hatfield

Nathan Hatfield

Nathan is from Texas, and enjoys working in the restoration industry. He has a background in security and has always enjoyed helping people. He spends his free time with his five year old son, and loves a good game of air soft.

Layton Cunningham

Layton Cunningham

Layton is originally from Elko Nevada. Layton's family owns a restoration company in his hometown. He enjoys helping people when disaster strikes! Layton studies electrical engineering at Boise State. He also enjoys biking and the Idaho outdoors. When he's not working you can find him at home relaxing and watching Netflix. 

Joni Strom

Joni Strom

Joni is a native Idahoan. She has 25 years experience in the cleaning industry, and has been with SERVPRO since 2014. She holds IICRC certificates in fire and water restoration. In her spare time she enjoys hiking, kayaking, flying and working on small planes. She has studied theology since 2008 and it is her life's mission, to serve others.

Zidi Mberwa

Zidi Mberwa

Z has been with SERVPRO since November of 2017. He is originally from Kenya and has been in Boise for 13 years. Outside of work Z volunteers as the Vice President for the Gosha Education Foundation. He thoroughly enjoys helping others and serving his community. 

Cheyenne Dickinson

Cheyenne Dickinson

Chey joined the SERVPRO team in December 2017. Since working with SERVPRO, Chey has gained valuable knowledge and experience in fire restoration. Her compassion for others in addition to her drive for achievement are distinctive qualities that make her such an amazing asset to the team. Known as the "soft goods" expert/specialist, she deals mostly with getting textiles cleaned and restored. When not working, Chey spends her time with her dog and family hiking, backpacking or camping across the states. 

Leonard Teal

Leonard Teal

Leonard has been with SERVPRO since January, 2018. He is a veteran and very happy to be working in the restoration industry. 

Nowela Virginie

Nowela Virginie

Nowela has been with SERVPRO since February 2018. She is originally from Rwanda and has an extensive background in the customer service industry. Outside of work she actively volunteers at her church as well as Saint Vincent De Paul.

Marrissa Young

Marrissa Young

Marrissa has been in the customer service industry for 17 years, exploring many jobs looking for a career to be passionate about. After having her first child in August, a friend introduced her to SERVPRO, she had been working there for a few months and showed Marrissa the ropes. After 5 months Marrissa was hired on and is looking forward to furthering her career path with SERVPRO.

Gabriela Vidal

Gabriela Vidal

Gabriela joined SERVPRO in February, 2018. She enjoys working for SERVPRO because not only is it a full time job, but every day brings something new to learn. For the first time in Gabriela's life she is able to work with people she enjoys and finds herself excited to go to work day after day.