Our 1-4-8 commitment to our customers

8/27/2021 (Permalink)

Our 1-4-8 commitment to our customers. SERVPRO of Boise aims to bring every customer the 1-4-8 experience. 1-4-8 is our way of ensuring each customer receives our quality service in a timely manner. It means that within ONE hour from the notice of a loss, SERVPRO of Boise will contact you to arrange for service. Within FOUR hours of the loss notification, our team will be on-site to start services. The key to reducing damages and saving money is responding quickly to your damage. Within EIGHT hours of on-site arrival, a verbal briefing of the scope will be communicated to the main contact person. After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. By beginning services within just 4 hours, we can reduce the amount of damage and get our clients back into their homes or business as quickly as possible.  About 50% of businesses never reopen after a disaster, but SERVPRO of Boise is here to help by being “Faster to any size disaster” thanks to our 1-4-8 commitment.