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What to Expect When You Call SERVPRO of Boise

7/2/2020 (Permalink)

We Answer the Phone Ready to Help
Call SERVPRO of Boise Today

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Boise has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information including your phone number and email address
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • Is there standing water (if applicable)?
  • What year was the home or business built?

About SERVPRO of Boise

SERVPRO of Boise specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods Hit Boise, SERVPRO is Ready!

7/2/2020 (Permalink)

SERVPRO of Boise specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Boise has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring, and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Resources to Handle Floods and Storms

When storms hit Boise, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 208-375-0300

Dealing with a house fire in your home

6/22/2020 (Permalink)

The process involved will definitely differ depending on the severity and size of the fire and damage caused, as you can see in the image to your right this is quite severe fire damage. However, the principles of fire damage restoration will for the most part be the same.

Like in most restoration projects the main goal you are trying to reach is preloss condition, that is you want your property to be restored back to how it was before the damages occurred; you want it to be safe, clean, free of smokey odors, and of course, looking "Like it never even happened."

Now at this point, we are going to assume that the fire has been put out, everybody is safe, and you are now looking at the damage caused and are wondering what to do next.

Before you start any work ensure that:

  • the property is structurally sound and is safe to re-enter
  • you have identified any safety hazards that may be present

As you re-enter the property you will want to get rid it of any lingering smoke and gasses that may still be present. You can do this by opening windows and doors and releasing them outside. In situations where there is a lot of smoke still lingering inside the property and you have neighbors close by then you will want to exhaust the air through an air filtration device (AFD). An AFD unit will process the air through a series of filters reducing its potency and potentially harmful contents.

Once you have taken care of these initial steps and are ready to assess what work needs to be done. You should be taking note of the two main types of possible damagethe obvious burnt and charred materials and the less obvious smoke and soot damage.

Now, you will need to make a decision whether to repair or replace the affected items or property. Any items or property that got burnt and charred will be easier to spot and will likely need replacement if you are not sure on what to do with a certain item you should get it out of the property until your decision is made. As once we start the cleaning process we will want all burnt and charred materials out of the property.

Once all the burnt materials are out of the home you can start looking at what got damaged indirectly. It becomes trickier to decide whether to repair or to replace an item that has been affected by smoke and soot as the process can be difficult and costly.

Okay, so now you know the first few steps on how to get started on a fire damage restoration project. If your property has suffered a fire damage incident that is of a large scale or simply outside your comfort zone to handle yourself give SERVPRO of Boise a call at (208) 375-0300

Summer Water Saving Tips!

5/5/2020 (Permalink)

Every state is experiencing the effects of drought, and saving water is on everyone’s mind these days. We waste a lot of water; our showers are too long, and we are often obsessed with an emerald green lawn. We need to change the way we handle and view water and leave behind the outdated and inefficient water management systems of the past.

Here are some tips that will help you save water this summer. Your water bill will be reduced, and you can save yourself some time into the bargain as well as doing some good for the Earth.

  1. Water your yard in the cool parts of the day. Water evaporates more quickly when it’s hot, so run your irrigation system while it’s most likely to stay with your lawn. Make sure you are not watering your sidewalk or your driveway, too. A drip system works quite well in this respect. Replacing your thirsty lawn with a drought-tolerant garden would be a great way to save water, and it won’t have to be mowed every week!
  2. Check for leaky toilets. Put a few drops of food coloring into the tank. If the color shows up in the bowl, your tank is leaking, and could be wasting up to 100 gallons of water a day!
  3. Take shorter showers. Trimming just two minutes off of your showers can save up to 1700 gallons of water a year. One way to do this is to turn off the shower while you shave or soap up. Install water-efficient showerheads, toilets, and faucets for a savings of thousands of gallons per year as well.
  4. Cover the pool. Make sure the water in your pool stays there by covering it when you are not using it. This will prevent water loss by evaporation.
  5. Use a car wash. Washing your car by hand can easily use 100 gallons of water, and takes a lot of time and effort, as well. Commercial car washes average 40 gallons or less!
  6. Trap rainwater. Collect the water from summer rainstorms by getting a water barrel. You can reuse this water for your garden. Green roofs, rain gardens, and other water-saving techniques are called green infrastructure and go a long way towards saving this most precious resource. More and more landowners and city governments are choosing to invest in these and other innovative strategies as ways to save water, reduce pollution, and save millions, and even billions, in costs for new water tanks, tunnels, and other traditional water infrastructures.


SERVPRO of Boise is here to help you with all your home and business needs. Call us today at (208) 375-0300, or visit our website: SERVPRO of Boise

How do molds affect people?

3/9/2020 (Permalink)

Exposure to damp and moldy environments may cause a variety of health effects or none at all. Some people are sensitive to molds. For these people, exposure to molds can lead to symptoms such as stuffy nose, wheezing, and red or itchy eyes, or skin. Some people, such as those with allergies to molds or with asthma, may have more intense reactions. Severe reactions may occur among workers exposed to large amounts of molds in occupational settings, such as farmers working around moldy hay. Severe reactions may include fever and shortness of breath.

In 2004 the Institute of Medicine (IOM) found there was sufficient evidence to link indoor exposure to mold with upper respiratory tract symptoms, cough, and wheeze in otherwise healthy people; with asthma symptoms in people with asthma; and with hypersensitivity pneumonitis in individuals susceptible to that immune-mediated condition.

In 2009, the World Health Organization issued additional guidance, the WHO Guidelines for Indoor Air Quality: Dampness and Mould pdf icon[PDF – 2.65 MB]external icon Other recent studies have suggested a potential link of early mold exposure to development of asthma in some children, particularly among children who may be genetically susceptible to asthma development, and that selected interventions that improve housing conditions can reduce morbidity from asthma and respiratory allergies.

There is no blood test for mold.  Some physicians can do allergy testing for possible allergies to mold, but no clinically proven tests can pinpoint when or where a particular mold exposure took place.

Who is most at risk for health problems associated with exposure to mold?

People with allergies may be more sensitive to molds. People with immune suppression or underlying lung disease are more susceptible to fungal infections. Individuals with chronic respiratory disease (e.g., chronic obstructive pulmonary disorder, asthma) may experience difficulty breathing. Individuals with immunosuppression are at increased risk for infection from molds. If you or your family members have these conditions, a qualified medical clinician should be consulted for diagnosis and treatment.

How do you keep mold out of buildings and homes?

Inspect buildings for evidence of water damage and visible mold as part of routine building maintenance. Correct conditions causing mold growth (e.g., water leaks, condensation, infiltration, or flooding) to prevent mold growth by contacting SERVPRO of Boise/Meridian.

Inside your home, you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

Specific Recommendations:

  • Keep humidity levels as low as you can—between 30% and 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or a dehumidifier during humid months.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Consider not using carpet in rooms or areas like bathrooms for basements that may have a lot of moisture.

Mold Growth

3/9/2020 (Permalink)

How to recover from mold growth.

Moisture and high humidity can attract mold spores into your Treasure Valley home, where they can grow across a variety of surfaces. While mold commonly grows on building surfaces like drywall and carpeting, it can also affect your belongings such as clothing and furniture. Mold cleaning can be difficult; however, before you throw items away, you may want to learn about which could be saved by different types of professional cleaning processes used by SERVPRO of Boise/Meridian and which cannot. 

1. Throw Away Porous Items 

Most porous surfaces can absorb water and encourage further mold growth. As such, some items like mattresses, thick rugs and stuffed toys that already show signs of mold damage are usually not salvageable. If your child has a favorite stuffed toy that you want to attempt to save, ask our SERVPRO remediation technicians if they have any mold cleaning processes that may help. You may want to remember, however, that porous items affected by black mold are usually considered unsalvageable because this type of fungus is particularly hard to eradicate. 

2. Freeze Documents and Books 

If you have important documents and books that developed mold, place them in sealable plastic bags and store them in your freezer. Freezing these items can inhibit further mold growth and protect them until they can be inspected by our SERVPRO expert mold remediation and restoration technicians This can salvage items like original birth certificates, wedding albums, and baby books. 

3. Set Aside Moldy Clothing 

If you have favorite items of clothing that have been affected by mold, ask our remediation technicians about what type of options you have for salvaging them. Wet, dry and immersion cleaning may all be possible, especially for leather jackets and shoes. SERVPRO of Boise/Meridian uses an Esporta Machine, which cleans soft contents by removing tough odors, dirt, and molds in a way that even commercial-grade units cannot. 

Mold can have a devastating effect on your home’s contents. However, professional mold cleaning processes may be able to salvage your treasured possessions, even if you believe they are beyond repair.  

Let us try to help you with this problem, call SERVPRO of Boise at 208-375-0300.

Commercial Fire Damage Restoration

3/9/2020 (Permalink)

When a fire strikes your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take in the face of a Treasure Valley commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle a treasure valley commercial fire successfully and speedily, implement the following four tips:


1. Contact A Fire Remediation Expert. 
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.


2. Assemble Your Records. 
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.


3. Call The Insurance Company Immediately. 
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.


4. Get Permission To Reenter The Building. 
Always ask the fire department or another local authority whether you can reenter your building. In some cases, Treasure valley fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.


Call SERVPRO For Fast, Friendly Fire Remediation Services 
If your business caught on fire, don't worry. Instead, call the professionals at SERVPRO of Boise and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process. Choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition, so call us now at (208) 375-0300 to attain your free estimate.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Boise is strategically located to respond quickly to your commercial fire emergency event. When commercial fire damage occurs we have the resources and personnel to help. Call us today! (208) 375-0300

Secure Flood Insurance Before the Potential for Spring Flooding Occurs

3/9/2020 (Permalink)

BOISE, ID – It takes only a few inches of water to cause thousands of dollars in property damage.  As spring temperatures begin to rise, so does the potential for area flooding. The Idaho Department of Insurance (DOI) urges consumers to protect their homes and families by securing flood insurance long before the area snow-pack begins to melt and seasonal rains occur.

Consumers should be aware that only flood insurance covers flood damage, while most standard homeowner’s policies do not. Also, flood policies typically mandate a 30-day waiting period before coverage becomes effective. DOI Director Dean Cameron says flooding does not have to be a “catastrophic event” to cause severe financial issues.

“Many consumers remain unprotected, but you don’t have to live in a flood zone or high-risk area to suffer major flood damage,” said Cameron.  “Don’t get caught off guard. Meet with a licensed agent to discuss and review your coverage now.”

What to know about floods and flood insurance coverage:

  • The time to prepare is now; where it can rain, it can flood.
  • Flood insurance is affordable and anyone can purchase it.
  • FEMA statistics estimate more than 20 percent of flood claims result from properties considered outside high-risk areas.
  • Only about 12 percent of U.S. homeowners have flood insurance.
  • Flood damage costs exceed $8 billion annually nationwide.

American Red Cross Home Fire Campaign

3/9/2020 (Permalink)

It’s time to spring forward! As people TURN their clocks forward one hour, the American Red Cross reminds everyone to TEST their smoke alarms.

This weekend is also a good time for everyone to take these lifesaving steps to help prepare households for home fires, the nation’s most frequent disaster:

  • Check smoke alarms and replace batteries if needed. Working smoke alarms cut the risk of dying in a home fire by half. Test smoke alarms once a month. Change the batteries at least once a year, if your model requires it. Place smoke alarms on every level of your home, including inside and outside bedrooms, and sleeping areas.
  • Create and practice your home fire escape plan. Fire experts agree that people may have as little as two minutes to escape a burning home before it’s too late. This weekend, create a home fire escape plan with your household and practice it until everyone can escape in less than two minutes. Escape plans should include at least two ways to escape from every room and a meeting spot at a safe distance away from your home, such as your neighbor’s home or landmark like a specific tree in your front yard, where everyone knows where to meet.

HOME FIRE CAMPAIGN SAVING LIVES

Each year, the Red Cross responds to more than 62,000 disasters—the vast majority of which are home fires. Every day, seven people die in home fires, and most tragedies occur in homes without working smoke alarms. That’s why the Red Cross launched the Home Fire Campaign with community partners in 2014 to reduce needless deaths and injuries.

So far, the Home Fire Campaign has reached more than 1.7 million people and is credited with saving more than 500 lives across the country. The campaign’s volunteers and partners have also:

  • Installed more than 1.5 million free smoke alarms
  • Reached more than 1.3 million children through youth preparedness programs
  • Made more than 660,000 households safer from the threat of home fires

People can visit redcross.org/homefires for free resources and to learn more about how to protect themselves and their loved homes from fire, or contact their local Red Cross to find out about smoke alarm installation events in their community.

10 Things You Should be Doing to Prevent Mold

3/9/2020 (Permalink)

Regardless if you’re a new homeowner or if you’ve been in the same home for forty years, it’s absolutely vital to make sure you take the proper precautions to fight off and prevent mold and mildew in your home or office. Mold is basically tiny fungi that grow in branch-like filaments called hyphae. While some mold and mildew can be scrubbed away with the right cleaning products, other types of mold can do severe damage to the structure of your home and it can be very expensive to repair. Not only is mold horrible for your home, but it’s also very dangerous. Mold can cause a number of health problems, especially for those with allergies or immune disorders.

Mold can bring on coughing, nasal congestion, throat irritation, upper respiratory tract infections, and other cold-like symptoms. For those with compromised immune systems, the effects of mold can be much more serious. Unfortunately, certain kinds of toxic mold are undetectable by the naked eye. That’s why it’s so important to follow these guidelines to make sure that you’re protecting yourself and your home from the potential risks of mold and mildew.

1. Be Aware of Air Flow

When trying to prevent mold, take note of the arrangement of furniture and other items in your home. You want to make sure you have a proper airflow throughout the house. When moisture gets trapped, you’re increasing your chances of mold. Always be aware of odd smells or odors in the home that may represent mold or mildew. Any kind of musty smells will most likely be a sign of mold growth.

2. Know Your Moisture Levels

Most people don’t really know how much moisture they have floating around their home, but it’s important to keep an eye on these levels, especially in basements. Basements should always be below 50% humidity to prevent mold. If you’re worried about how much humidity is in your home, you can purchase a hygrometer. A lot of the new thermometers for central air and heat in more modern homes will include a humidity level setting on the monitor.

3. Check All Storage

When moving into a new home, it’s easy to toss unwanted cardboard boxes and bins into the garage and then forget they were ever there. If it’s been a while since you’ve explored through the storage in your garage, basement or attic, you may want to give it a good check. Cardboard boxes in low ventilated areas are a breeding ground for mold. You also want to stay away from keeping your items in cardboard boxes or on wooden shelves.

4. Keep Moisture Rich Areas Clean

To prevent mold it’s important to consistently clean areas of the house that are exposed to moisture often, such as kitchens and bathrooms. Routinely remove all of the items on your counter-tops and use anti-mold or mildew cleaning products. If water gets trapped in areas for longer than 48-hours, then mold can become apparent.

5. Utilize Exhaust Fans

When showering or cooking, remember to always use your exhaust fans. Some people will only turn exhaust fans on after showering, but this is a big mold prevention no-no. Always be sure to have the fan on during a hot shower, as well as for some time after a shower to make sure that all of the humidity has dissipated.

6. Be Aware of Leaks

It’s important to have your house checked randomly throughout the year for leaks. A leaky pipe that goes unnoticed can create havoc in a household. Something that might be simple to fix one day, can turn into a nightmare if it goes undetected. Have a mold remediation company occasionally check your home for potential leaks to save yourself money in the long run.

7. Remove Carpet in Basements

While some carpets may feel cozy and look great in a basement, they can turn into a fuzzy hotel for fungus. Basements are infamous for holding in moisture and carpets can make these matters much worse. If you’re looking to upgrade your home in the near future, tearing out carpets in the basement not only saves you from potential mold, but it can also increase your property value.

8. Keep Roof and Gutters Clean

With heavy rain, moisture can clog up your gutters and cause cracks in your roof.  It can build up near corners or crevasses in doorways. Keeping your roof and your gutters clean throughout the year can help you to prevent mold in these areas.

9. Use Mold Prevention Based Paints

If you happen to be renovating or moving into a new home, it’s the perfect time to find quality mold inhibiting paints and primers. Ask an expert at your local home improvement store which kind of paints are best for fighting off mold and mildew.

10. Change Out Air Filters

Everyone should always be aware of the air quality in their home. As mentioned above, many of the airborne illnesses that come from mold are very difficult to detect. Changing out air filters or purchasing air purifiers can add an extra layer of protection in your home.

Having the above ten steps on your checklist will help you to prevent mold in your home. If you do suspect there is mold in your home, call the experts to inspect and remove it for you.