Recent Posts

Classification of Water Damage in Your Home

1/20/2020 (Permalink)

In this post, we will be explaining some of the basics of water damage and how it can affect your home and health. Water damage is the leading culprit when it comes to property damage and restoration service needs.

Now, this actually surprises a lot of folks, when they hear water damage they usually imagine a flood from a nearby river, a natural disaster etc. While events as such do occur, there are more common ways for water damage to affect your home, including:

  • appliance leaks from your fridge, ice machine, washing machines, etc.
  • toilet overflows
  • sinks and bath/shower overflows or left running without attendance
  • broken/leaky water pipes within walls and ceilings
  • drainage issues around the property
  • roof leaks and compromised exterior
  • rain/wind storms

As you can see, water damage can originate from either internal or external sources and once it gets into your home it is important to know what kind of water you are dealing with.

What do we mean by what kind of water? Well in the restoration industry we recognize water in THREE different categories:

  • CATEGORY 1 – Also referred to as “Clean Water”, this means that the water originated from a sanitary source and does not generally pose a risk to our health.
  • CATEGORY 2 – This could also be referred to as “Grey Water”, meaning it contains some contamination and would not be sanitary enough for human consumption, posing a health risk if ingested.
  • CATEGORY 3 – Commonly known as “Black Water”, this is water that is grossly contaminated and could contain disease-causing organisms, pathogens, and other harmful materials.

Now you know the 3 different categories of water and how it can enter into your home. Each of these different categories of water damage comes with their own do's and don'ts on how to deal with them. Restoration professionals like SERVPRO of Boise have advanced training and expertise, not to mention a tremendous amount of hands-on experience to handle any water damage emergency. 

SERVPRO and the equipment we use

1/9/2020 (Permalink)

SERVPRO of Boise has the technology to get the job done!  
The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Boise professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

For more information on the services we provide at SERVPRO of Boise, call us at 208-375-0300.

Why SERVPRO

1/9/2020 (Permalink)

Each morning at 8:00 am sharp, the entire staff of SERVPRO of Boise begins with a meeting in our conference room.  We use this morning meeting to discuss the calls that have come in from the previous day and to assess what work is scheduled for the day ahead.  This daily meeting is just one example of the team approach SERVPRO takes in providing quality work to our customers. As the Corporation celebrates its 50th anniversary this year, we take the corporate theme of “One Team” to heart by making sure that all team members, from the front office to the crew of technicians, know that they each play a role in getting the job done.  SERVPRO of Boise is locally owned and is recognized as a Top 100 franchise among over 1700.  

Offering full-service restoration, not provided by most smaller competition in the Treasure Valley, we are set apart.  There is also a large marketing presence with a team of account managers that work with clients throughout the Boise, Meridian, Star, and Eagle areas. When clients learn that SERVPRO can do all stages of the disaster recovery work, including reconstruction, they often feel relief at knowing that they will not have to deal with a multitude of people to get the job done.  

SERVPRO handles restoration work on both residential and commercial structures for damage from water, fire, smoke, sewage, and mold. Many of our jobs come from everyday mishaps such as leaky supply lines, busted pipes or backed-up toilets. We have staff members who deal directly with insurance claims submitted for damages and with an on-site showroom of flooring samples, tiles, cabinetry and more, we can take the stress out of getting a property back to preloss status. 

One service SERVPRO offers to businesses is the Emergency Ready Profile (ERP) mobile app. Business owners can schedule a free, no strings attached appointment with an account manager to assess their properties and identify where shutoffs are located and whom to call should disaster strike. Having an ERP can help give business owners peace of mind should they need to take days away from their property for vacations or other absences.

Despite being one of over 1,700 franchises nationwide, owner Chis Isaacson makes sure that the local SERVPRO franchise is very involved with the local communities they serve. SERVPRO supports many non-profit organizations in the area such as Boise Fire Department Community Assistance Fund, Idaho Humane Society, Ada County Sheriffs Association, Boise Rescue Mission, Boys & Girls Club of Ada County and numerous other charitable programs.

We're a business no one hopes to need, but our hope is that we can assist both homeowners and business owners to be prepared, and to know who to call in such an emergency. 

Natural Catastrophes: Protect Yourself Before and After a Disaster Strikes

1/6/2020 (Permalink)

Ensure proper coverage before a major event; know who you are dealing with after a storm hits.

Wildfires. Earthquakes. Hailstorms.

Mother Nature can be unpredictable. When it comes to natural disasters, ensuring proper coverage beforehand, and knowing whom to deal with to handle repairs in the aftermath can help protect your property and your finances from predatory and unscrupulous contractors looking to make a quick buck. 

"Unexpected events such as the hailstorms in southeastern Idaho this past spring serve as reminders of the value of catastrophe insurance. When making storm repairs, be diligent and always be sure to do business with a local, licensed contractor. 

Hail can quickly wreck havoc on your home and car. For autos, comprehensive coverage will safeguard your vehicle; however, a basic liability policy will not. When it comes to your home, hail damage is covered by a standard homeowner's policy, but coverage can be affected by factors such as where you live and the type of policy you have purchased.

Amy Lambrecht, a supervisor with the Department's Consumer Affairs division, says hundreds of claims have been filed as a result of the hailstorms in southeastern Idaho. She recommends the following tips to avoid becoming a victim of insurance fraud:

  1. Be wary of door-to-door solicitors
  2. Make sure contractors are licensed
  3. Read all documents before signing anything
  4. Keep copies of all documents signed
  5. Be leery of contractors trying to provide "advice" about insurance coverage

Insurance industry statistics estimate hail damage to exceed $1 billion annually in the U.S., mostly to roofs and cars. Understand the risks of where you reside and the types of catastrophe coverage available. 

For immediate service, call SERVPRO of Boise

12/27/2019 (Permalink)

SERVPRO of Boise provides 24-hour emergency service and is dedicated to being Faster to Any Size Disaster in the Treasure Valley.  We respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (208) 375-0300

Residential Services

If your home needs emergency flood damage you can depend on us.  Our technicians have extensive cleaning and restoration training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and can assist in getting your property to the preloss condition. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Boise commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration

Top 4 ways to save energy this winter

12/27/2019 (Permalink)

Ready for a huge energy bill to go along with that pile of holiday gifts you received this year? We didn’t think so. We’re here to offer you a little help in keeping some jingle in your pockets during these winter months. 

Deck-the-halls with LEDs.

Check your festive lights so they don't drain your wallet along with the power grid with the help of LEDs. LED lights use up to 90 percent less energy than traditional incandescents, which cost $10/string for 40 days/12 hours a day of operation versus just 25 cents per string for the LED equivalent. 

Tell leaks and drafts to “stuff it.”

Losing heat to air leaks and drafts is like throwing money out the window. Be sure to properly seal leaks around windows, doors, chimneys, and venting. This simple fix can save you up to 20 percent on heating costs. Verifying proper insulation levels and adding more where necessary can save you some serious dough as well.

Give your HVAC system a little gift.

Replace your filters monthly and schedule a winter tune-up. This treat will not only boost efficiency and save you some money but increase comfort levels in your home this winter as well. You can also help your system take a load off with the gift of a programmable or SMART thermostat, which prevents you from paying to heat an empty home, offering substantial savings - about 10 percent a year for those who turn down the thermostat 10 to 15 degrees for eight hours. 

Add a special "Star" to your holiday decorations.

The sun. It may only make a few rare, sparkling appearances in our area this winter, but when it does, open the blinds and drapes and let the sunshine in the west and south-facing windows to naturally heat your home – and save you 2-12 percent on heating costs.

May your holidays be filled with safety, happiness, and savings.

Relocating to Boise?

11/8/2019 (Permalink)

Maybe you're moving to Boise to accept a job. Maybe you're doing it to be closer to your family. Or maybe you just want to experience something new. Whatever the case may be, moving out of state can be really intimidating. It can also be a logistical nightmare if you don't make the proper preparations. Fortunately, there are some relatively simple steps you can take to make your move as smooth as possible. Take a look at these 10 tips for moving out of state.

  1. Do as much research on Boise as you can
  2. Search for a new home
  3. Use the move as an excuse to purge
  4. Pack up the things you're going to move properly
  5. Hire a reliable moving company
  6. Save all the receipts related to your move
  7. Forward your mail right before you move
  8. Let your friends and family know you're moving
  9. Obtain a new driver's license when you arrive
  10. Take time to explore your new surroundings

Boise is a fast-growing city that's teeming with culture, natural beauty, and job opportunities. It encompasses a whole lot of open spaces and a little bit of a big city. This city boasts almost non-existent crime, great schools, friendly people and easy access to any outdoor activity you could dream of. Who wouldn't want to move here?

6 Things to Consider When Buying Life Insurance

11/8/2019 (Permalink)

There is no such thing as a one-size-fits-all life insurance policy. You might need more, or less life insurance than your neighbor down the road, depending on multiple factors. 

Of the 60 percent of Americans who have life insurance, 1 in 4 felt they needed more coverage.

Before shopping for a policy or purchasing additional life insurance protection, it's important to understand the factors that affect how much life insurance you need. So how do you determine how much life insurance you need? Here are six things to consider:

1. Income

The amount on your tax return plays a significant role in your life insurance calculations. The more you earn the more coverage you need. Your agent can help you determine how much life insurance you may need.

2. Debts

The proceeds from a life insurance policy need to take care of all of your debts, including mortgage balances, car loans, student loans, credit card balances or other debts that would be a burden to your family and will need to be paid in full. More debt necessitates more life insurance.

3. Savings

Review your existing assets. If you have significant savings and investments that can be used to cover burial/estate expenses, pay off debts and provide a financial cushion for your family, you'll need less life insurance than someone with few assets. 

4. Existing Coverage

Do you have life insurance coverage through an employer? One 2016 survey found 19 percent of policyholders had life insurance through work. Depending on the amount of that coverage, having your own policy may be a good idea.

5. Family Size

The more dependents you have, the more life insurance you need. In addition to thinking about the number of children depending on you for coverage, take their ages into consideration as well. You'll need more life insurance to protect young children through adulthood than you would for college graduates with their own policy.

6. Future Needs

Life insurance helps protect your family, and that means purchasing enough coverage for their future including educational expenses. When calculating your life insurance needs, determine how much it'll cost to send your children to college.

To determine how much life insurance you need, an online calculator is a good place to start. And you'll want to make an appointment with your agent for a detailed analysis of your life insurance needs. 

Thanksgiving Fire Safety

11/4/2019 (Permalink)

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations. With that being said, keeping fire safety top of mind during this joyous but hectic time is important, especially when there's a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer. 

Statistics

  • Thanksgiving is the peak day for home cooking fires, followed by the day before Thanksgiving and Christmas Day.
  • In 2015, U.S. fire departments responded to an estimated 1,760 home cooking fires on Thanksgiving.
  • Unattended cooking was by far the leading contributing factor in cooking fires and deaths.
  • Cooking equipment was involved in almost half of all reported home fires and home fire injuries.

Safety Tips

  • Stay in the kitchen when you are cooking on the stove-top.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove.
  • Make sure kids stay away from hot food and liquids.
  • Keep the floor clear so you don't have any slips, trips or falls.
  • Keep knives out of the reach of children.
  • Be sure electric cords are not dangling off the counter.
  • Keep matches and utility lighters out of reach.
  • Ensure your smoke alarms are in working condition.

Fire Season

10/8/2019 (Permalink)

By: Rachel W.

As soon as I see an article online about wildfires or pass a TV with flames engulfing the screen, I’ll likely be packing my bags. There’s little notice in this industry, so paying close attention to the fire season is crucial. I constantly check to see if evacuations have been lifted because as soon as we go, my life is in for dramatic changes.

Since I began my career in the restoration industry in 2016, I’ve worked on three separate storms, the last two only a few months apart. I was nervous on my first firestorm, but well-trained, so I jumped at the opportunity.

It isn’t easy. I’ve witnessed devastation on every trip and it’s just as heartbreaking as the first time, but also a good reminder of why I’m there. I’ve experienced a whirlwind of emotions, but the work is so rewarding I’ve volunteered to go on every occasion since.