Treasure Valley property managers, you need to take action within 4 hours of water damage to minimize secondary and permanent damage
reasure Valley Property managers - Taking action during the first 24 hours following water damage will help prevent secondary or permanent damage to your units.
That is why within 4 hours of loss notification, a SERVPRO of Boise/Meridian franchise professional will be on-site to help ensure water damage is handled by completing the following steps:
- Intake – ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
- Inspection– Using information from phone intake, SERVPRO of Boise/Meridian will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
- Emergency service- SERVPRO of Boise/Meridian will begin by extracting the excess water and preparing the area for drying for each unit. They will explain the needed emergency services to you as well as the tenant, step by step.
- Document pre-existing damage and damage caused by water.
- Arrange for contents to be restored or disposed of, with the owner's signature and insurance approval (if applicable).
- Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
- Reinstall flooring and clean the affected areas of your property as well as arrange for the reinstallation of walls, baseboard, or other materials.
- Final walk-through will be conducted with you to help ensure the property was restored to preloss conditions.
By following these steps, SERVPRO of Boise/Meridian will efficiently dry and restore your structure to its preloss condition with minimal impact on tenants, the structure, and contents while also reducing secondary damage and permanent damage to your property following water damage.
About SERVPRO of Boise/Meridian
SERVPRO of Boise/Meridian specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration by the IICRC-industry certification standards. Rest assured that our staff is equipped with the knowledge to restore your property. We serve the Treasure Valley residents and property managers.
SERVPRO of Boise can assist you with a disaster plan for your business
Business owners know the importance of planning ahead, but many of them do not prioritize disaster planning for their business.
Unprepared businesses that are hit by disaster are frequently devastated, even being rendered unable to reopen. By evaluating your current preparedness levels and determining where you can improve, you can ensure this does not happen to your business.
Understanding disaster preparedness takes planning for each scenario, allowing you to quickly identify strengths and weaknesses and make changes accordingly. Here are the top three categories for disaster preparedness:
Your Commercial Insurance Coverage
While it is logical to assume that a commercial business policy will cover any damages sustained from a natural disaster, many business owners are dismayed to find that is far from the case. Most commercial insurance policies exclude common specifics such as flood damage, and do not provide coverage for the loss of revenue that business owners sustain. Talk to your insurance agent to determine exactly what is and is not in your policy in advance.
Your Emergency Plan and Supply Kit
When an alert is sent out about a natural disaster, or if an emergency such as a fire occurs, there will often only be minutes to react. Having an evacuation plan is vital to keep both you and your employees safe in this scenario. It is also wise to plan for a situation in which you will have to await help and stay on-site during an emergency such as a power outage. Stock an office emergency supply bag with enough food, water and medical supplies to cover anyone who may be present.
Your Plan for Restoration and Recovery
Getting your business reopened as quickly as possible following a disaster is the top way to minimize the impact that the damages have on the future of your business. By researching and deciding on a restoration company in advance of the disaster, you can make the call as soon as your business is safe to reenter in order to have restoration started right away. In the aftermath, the Small Business Administration offers disaster loans to assist business owners at a lowered interest rate, as well.
If your business has been impacted by a disaster, you can contact us 24-7 for guidance on how to begin the commercial restoration process.
When Storms or Floods Hit Boise, SERVPRO is Ready!
SERVPRO of Boise specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.
We're Highly Trained Storm Damage Specialists
As a leader in storm and water damage restoration, SERVPRO of Boise has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring, and documentation.
- Water Damage Restoration Technician
- Applied Structural Drying Technicians
Resources to Handle Floods and Storms
When storms hit Boise, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
Have Storm or Flood Damage? Call Us Today 208-375-0300
What To Expect With Fire Damage Restoration
When fire hits your home, you may be in the market for a professional fire restoration team such as SERVPRO of Boise. You may also be wondering what exactly our professionals can do to get your home back to pre-fire condition. Keep reading to learn about a few things you may be able to expect during this process:
Services That May Be Included
When choosing a fire restoration team there may be several related services offered as well.
- Damage cleaning, including debris and water damage, clean up
- Removal of soot and smoke damage
- Personal item restoration
- Structural repairs
- Smoke odor removal
- Board up and tarping services
Steps in the Process
There are several steps you can expect to see in the fire restoration process. In most cases, it will start out with a damage assessment by our trained professionals so that repairs can be conducted in the best order. Boarding and tarping up damaged areas to protect against further damage may follow. The damaged materials will then be removed and the area will then be dried of all water if needed, and smoke and soot removal will begin. After this, cleaning and repairs can start, and will continue until the restoration is complete.
The End Result
While it might take some time depending on the damage severity, you can rest assured that your home can be restored to its pre-fire condition. Even unpleasant smoke orders can be removed. In most cases, a restoration team can conduct the repairs without causing to many complications to your everyday life.
Knowing what to expect when it comes to fire restoration in the home may help you be better prepared for the process. Many services may offer cleanup and board-up options, as well as the ability to clean personal items and the structure. The process itself may involve inspections, damage removal, and finally, any repairs needed. Trust our dedicated fire team to help you with some time, your home can be restored back to “Like it never even happened.”
Helpful tip for an ongoing water leak!
A helpful tip for an ongoing water leak from a broken supply line is to shut the main water valve to the structure off immediately to minimize the amount of water intrusion. If you are not sure of where the main water shut-off valve is or it becomes buried from outside debris and is taking more time to locate and turn off the water to the structure there is something else that you can do to help minimize the water intrusion. To minimize the water intrusion while the main shut-off valve is being located you can go around the structure and turn on all water faucets throughout. This would include sinks, showers, bathtubs, dishwashers, washing machines, and anything else that is connected to the water supply for the structure. What this does is reduce the amount of water pressure throughout the structure allowing less water to pump out of the broken supply line.
Commercial Fire Damage Restoration
When a fire strikes your commercial property, it's quite likely that you feel yourself start to panic. This immediate reaction makes sense given all of the economic turmoil and property destruction that a fire can cause. However, knowing which steps to take in the face of a Treasure Valley commercial fire can help prevent you from becoming anxious, losing money, and undergoing extensive property damages. To handle a treasure valley commercial fire successfully and speedily, implement the following four tips:
1. Contact A Fire Remediation Expert.
Once the fire department has doused all of the flames, be sure to call a fire remediation expert. This individual will be able to equip you with a thorough assessment indicating the extent of the damages. Don't ever attempt to handle any of the cleanups, drying, or restoration processes on your own. Doing so could put you in peril of injury and illness.
2. Assemble Your Records.
In addition to contacting a fire remediation expert, make sure that you assemble your business's essential records. You'll want to have this information with you when you start working with your insurance company. To guarantee that you can have all of your files ready in a safe place, make a point to buy a fireproof safe where they can be stored.
3. Call The Insurance Company Immediately.
Be sure that you call your insurance company once the fire is put out. This step is important because your insurance agent will work with you to file a claim and determine how much coverage you'll attain for the commercial damages.
4. Get Permission To Reenter The Building.
Always ask the fire department or another local authority whether you can reenter your building. In some cases, Treasure valley fires can weaken the structural integrity of the commercial property and make it subject to collapse. This is why you need to assure that reentry is safe for you and your employees.
Call SERVPRO For Fast, Friendly Fire Remediation Services
If your business caught on fire, don't worry. Instead, call the professionals at SERVPRO of Boise and let us start cleaning up immediately. Acting right now is the key to limiting damages and expediting the restoration process. Choosing our team of industry specialists is the secret to attaining the sophisticated services you deserve. All of our IICRC-certified technicians will work with diligence and determination to get your commercial property back in pristine condition, so call us now at (208) 375-0300 to attain your free estimate.
Locally Owned Company with National Resources
As a locally owned and operated business, SERVPRO of Boise is strategically located to respond quickly to your commercial fire emergency event. When commercial fire damage occurs we have the resources and personnel to help. Call us today! (208) 375-0300
The restoration industry is a chaotic yet fulfilling industry. It presents many challenges along
with opportunities to help customers in ways that very few industries do. As an industry-leading
restoration company, we experience the emotions with the homeowners. Their normal routine has just been turned upside down. Their home is now being torn; it can be a very stressful experience. It is our job as a restorer to take into consideration each customers’ needs and provide a custom drying or cleaning strategy that will best accommodate the customer. We strive to provide the experience for both a residential or commercial client. During residential losses where we need to be concerned with one family and their needs, and during a commercial loss we need to take into account the needs of possibly multiple owners, tenants, and their entire client base!
Commercial projects offer very unique and often challenging opportunities to show the customer that we care for not only their business but also their wellbeing. During a water damage loss in an assisted living home here in the treasure valley, we were presented with not only the needs of our direct customers but also the needs of up to 65 residents. Taking the time to go a little bit further for your customers can show you care. We spent half a day setting up containments and negative pressured air to prevent dust and debris from getting into any of the units. During lunch and dinner time we only used hand tools to keep down on noise. Most importantly of all whenever we passed a resident in the hallways we always greeted them with a smile. By the time we left the project many of the crew were on a first-name basis with some of the residents.
Taking the extra step for not only our residential customers but also ensuring that our
commercial livelihood is intact during the restoration process is again very challenging but when done properly you can be the hero that they need.
Assessing Water Damage
By: Layton C.
Whenever a homeowner has a water loss, it is important to understand the damage the water can do, and how to asses it properly. One of the first things that SERVPRO does after meeting the homeowner is to inspect all affected materials in all affected areas. This allows us to gauge what is wet and how wet the material actually is. SERVPRO technicians use moisture meters and thermal cameras to map out the wet area. Most homeowners don’t own this equipment so they may not be able to see the full damage, but it is possible to get a general idea if one knows what to look for and understands how water travels.
Having the appropriate equipment and tools are essential for the quality of work performed. We see many homeowners extract water with a wet vac and place office fan’s around the wet area. This is a great start to prevent further damage, but the equipment used will not have the same efficiency as ours. When SERVPRO needs to remove a material we are trained on removing it in a specific way. We want to make the repair as easy and as quick as possible.
Depending on what material we are trying to dry and the saturation level of the material could call for a specialized drying plan with more equipment than the traditional box fan and dehumidifier. Our goal is to get all 10’s with the customer satisfaction survey. Assessing the damage correctly and having the correct equipment is a must. Meeting the expectations makes the mitigation process faster and cheaper.
Three Ways to Avoid Water Damage When You're Not Home
No matter what time of year it is, if you’re going to be away from your home for an extended amount of time – even just over night – it’s a smart idea to turn off your water until you return home. Why? Because it doesn’t take very much water to cause a whole lot of damage! If your pipes freeze and burst while you’re gone, or if a washer hose ruptures or a supply line leaks, major water damage can occur! There are a few things you can do before heading out of town to give you peace of mind when it comes to the state of your home’s water.
Shut off the Main Water Valve
Your safest bet is to turn off the main water valve. Make sure the adults in your home know where the main shutoff valve is and know how to turn it on and off. (Knowing this will also come in handy if you’re at home during an emergency, so the water can quickly be shut off!) Locate the main water valve near your water meter usually located in the basement, near the front of the house, attached to the outside of the home’s exterior, or in an underground box in the yard.
There are two types of main shutoff valves. You’ll probably find what’s called a “gate valve” if you’re in an older home. Turn the rounded handles a certain number of times to open or close the valve. The “ball valve” is more common today. Turn the lever-like handle 90 degrees in order to turn the water on or off. If this valve crosses the pipes, it’s closed; if it’s parallel to them, it’s open.
Test shutting off the valve ahead of time by locating the main shutoff valve, turning it off, and running a faucet. If no water comes out, you’ve successfully turned off your home’s water supply!
Turn off Individual Water Valves
But what if you’re leaving during the summer and you can’t turn off your entire water supply because you have automatic sprinklers? If this is the case, you can simply turn off individual water valves to the water sources with the highest damage risk. These sources include the dishwasher, washing machine, and ice-maker. Individual shutoff valves tend to be located directly on the supply lines leading to most appliances, including toilets and faucets. Usually, this will be a small rounded handle that you’ll turn clockwise. Doing this will turn off the water to that source. (Take note that the ice-maker shutoff valve may be under the sink or in the basement!)
If you’ll be shutting off individual water supplies, it’s a good idea to kill two birds with one stone and check your supply lines themselves. They can become weak over time, resulting in leaks, cracks, or bulging. If you notice these or other forms of corrosion, you may want to repair or replace them before leaving.
Turn off Water Supply to Outdoor Faucets
If you’re leaving during the colder seasons, it’s a good idea to also shut off the water to your outdoor faucets as well. Their shutoff valve will most likely be located inside your house. Shut it off before you head out the door. Once you’ve shut off the valve, turn on the exterior faucet to drain any excess water. And remember to detach the hoses, too!
If you follow these simple steps, you can rest easy knowing your home won’t be at risk of water damage while you’re away!
For immediate service, call SERVPRO of Boise
SERVPRO of Boise provides 24-hour emergency service and is dedicated to being Faster to Any Size Disaster in the Treasure Valley. We respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – (208) 375-0300
If your home needs emergency flood damage you can depend on us. Our technicians have extensive cleaning and restoration training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and can assist in getting your property to the pre loss condition. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
There's never a convenient time for fire or water damage to strike your Boise commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration